I think I am in a crypto investment scam — what do I do?

Direct answer

Stop paying in — especially any "tax", "release fee" or "verification deposit" to withdraw; those are the second scam. Check the platform against the warning list of Česká národní banka — ochrana spotřebitele (224 411 111) — unlicensed platforms are listed there and a listing is proof for your bank. Report to Policie ČR — oznámení online / NÚKIB (158) with every wallet address and transaction ID; recovery is rare but the report freezes exchange accounts. Bílý kruh bezpečí — 116 006 / Probační a mediační služba (116 006) collects the pattern and warns others. Beware of "recovery agencies" that contact you afterwards — same people.

Call firstČeská národní banka — ochrana spotřebitele

Report toPolicie ČR — oznámení online / NÚKIB

If that failsBílý kruh bezpečí — 116 006 / Probační a mediační služba

🗣️ What to say

"Between [date] and [date] I sent [amount] to [platform / wallet addresses] on the advice of [name / contact channel]. The platform now refuses withdrawal unless I pay more. I believe it is fraud and want to report it; here are the transaction IDs."

🪜 Step by step

Freeze everythingNo more transfers, no "fees", no remote-access sessions. Change passwords, remove any remote-control app they had you install.
Collect the trailWallet addresses, transaction hashes, the exchange you bought through, chat history, the fake dashboard screenshots. This is the whole case.
Tell your bank and the exchangeThe exchange you paid from can flag the destination; the bank can check whether any card or transfer step is reversible.
Report to Policie ČR — oznámení online / NÚKIBCybercrime units trace blockchain flows and freeze accounts at exchanges; the more transaction IDs, the better.
Check the licence: Česká národní banka — ochrana spotřebiteleIf the platform is not authorised in the EU, it has no right to hold your money — the regulator's warning helps with the bank and with any insurer.

📇 All contacts

Česká národní banka — ochrana spotřebiteleSupervision; warnings on unauthorised firmsUnauthorised firms, systematic misconduct📞 224 411 111 🔗 www.cnb.cz/cs/dohled-financni-trh/ochrana-spotrebitele

Policie ČR — oznámení online / NÚKIBReporting fraud and phishingFor online scams and phishing📞 158 🔗 www.policie.cz/clanek/oznameni-trestneho-cinu.aspx

Bílý kruh bezpečí — 116 006 / Probační a mediační službaFree victim support, state compensationAfter any crime📞 116 006 🔗 www.bkb.cz

Finanční arbitrFree dispute decisions against banks and payment institutionsAfter complaining to the bank without a solution📞 257 042 070 🔗 www.finarbitr.cz

❓ Frequently asked

Can the money be traced and recovered?

Traced, often; recovered, rarely, unless it sat at a regulated exchange that froze it. Report fast and keep every ID.

Someone offers to recover it for a fee

That is a recovery scam and frequently the same group. No legitimate agency asks for an upfront fee to recover crypto.

I gave them remote access to my computer

Disconnect, remove the software, change every password from another device, and warn your bank — they may have seen your online banking.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“crypto scam report Czechia”
“investment platform will not let me withdraw”
“unlicensed crypto platform warning list Czechia”
“crypto fraud recovery”
“report wallet address police”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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💎 I think I am in a crypto investment scam — what do I do?