Not one letter. The whole fight.
Ten questions, €19 flat — and you hold all three letters an EC261 claim ever needs: the formal claim with your computed amount, the final notice for day 14, and the complaint to your national enforcement body, pre-addressed. Airlines pay when they see you know the route. Prefer to write your own? Everything we cite is free to read.
What lands in your inbox
Formal EU 261/2004 demand: your route, your computed total (€250/€400/€600 × passengers), Sturgeon + Wallentin-Hermann cited, 14-day deadline.
References letter 1, sets a 7-day final deadline, pre-empts the "extraordinary circumstances" excuse with the case law that kills it.
Pre-addressed to the national enforcement body of the country you pick — with the ADR alternative and your national claim deadline built in.
Plus a VAT invoice, a 30-day download link, and the fix-it guarantee: typo anywhere, we re-generate free.
Build your pack
How the fight usually goes
- Day 0 — send letter 1
Attach the claim PDF to an email to the airline's customer service. A formal letter with the computed amount and the case law opens a real EC261 case — a complaint form rant does not.
- Day 14 — if unpaid, send letter 2
The final notice shows you keep deadlines and know the burden of proof sits with them. A large share of stalled claims gets paid here.
- Escalate — send letter 3
The complaint to your national enforcement body is already addressed and argued. Our who-to-contact pages show every body and deadline, country by country.