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Safety · the UK
Updated September 2026

🔍 A family member is missing — do I have to wait 24 hours before reporting?

Direct answer

No. The 24-hour rule is a myth in every EU country: report to Police — 101 / report online (999 in an emergency) (101) as soon as you are worried, especially for a child, an elderly person, someone ill or someone in crisis. Bring a recent photo, a description of clothes, the phone number and any recent messages. Victim Support — 0808 168 9111 (0808 168 9111) is the missing-persons line for the UK — it supports families, coordinates appeals and works with the police. Childline — 0800 1111 (0800 1111) is there for the family in the days after.

Call firstPolice — 101 / report online (999 in an emergency)
Report toVictim Support — 0808 168 9111
If that failsChildline — 0800 1111

🗣️ What to say

"I want to report [name], [age], missing since [date, time]. Last seen at [place] wearing [clothes]. [Medical condition / vulnerability / recent crisis.] Phone [number], last contact [when]. Photo attached. I am worried because [reason]."

🪜 Step by step

  1. Report now: Police — 101 / report online (999 in an emergency)Phone or in person; for a child or a vulnerable person, the emergency number. Give the "worry factors" — they set the priority.
  2. Check the obvious in parallelFriends, hospitals, the last known place. Keep a list of who you have called.
  3. Phone and accountsLast location from shared apps, last message, recent transactions — ask the police what they can request.
  4. Missing-persons line: Victim Support — 0808 168 9111They help with public appeals and keep contact with the police for the family.
  5. A child abroadThe EU number 116 000 connects to the child-hotline in every member state.

📇 All contacts

Police — 101 / report online (999 in an emergency)Local police for any crime that is not fraudBurglary, theft, threats, stalking📞 101🔗 www.police.uk
Victim Support — 0808 168 9111Free, confidential victim support; CICA compensationAfter any crime📞 0808 168 9111🔗 www.victimsupport.org.uk
Childline — 0800 1111Helpline for children and young people, 24/7For children and teenagers📞 0800 1111🔗 www.childline.org.uk
NSPCC helpline / council children's servicesReport a concern about a child, 24/7As soon as a child worries you📞 0808 800 5000🔗 www.nspcc.org.uk

❓ Frequently asked

They are an adult and left voluntarily

Adults may go missing by choice; the police check they are safe and, if they wish, tell you only that. A vulnerability or a crisis changes the response — say it.

Can I post an appeal on social media?

Coordinate with the police and Victim Support — 0808 168 9111 first; a badly timed appeal can cause harm or be impossible to take down later.

What happens when they are found?

The police inform you, with the person's consent for an adult. Support for the family and the person continues through Childline — 0800 1111.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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