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Housing · the UK
Updated September 2026

🔊 The neighbours make noise every night — who do I call?

Direct answer

Talk first, once, calmly — it works more often than any authority. If it goes on, keep a noise diary (date, time, what, how long), then: for noise right now at night, the police non-emergency line Police — 101 (101) — not the emergency number. For a pattern, Local council — Environmental Health (gov.uk) — the municipality enforces quiet hours and can fine. In rented buildings, tell the landlord or manager in writing; they must act. Community mediation service offers free neighbour mediation.

Call firstPolice — 101
Report toLocal council — Environmental Health
If that failsCommunity mediation service

🗣️ What to say

"Since [date] there is loud [music/shouting/works] at [address] almost every night between [time] and [time]. I have spoken to them on [date] without result and kept a log. I request that you check and enforce the quiet hours."

🪜 Step by step

  1. One conversationDaytime, calm, specific: which nights, which hours. Many people have no idea how far sound travels.
  2. Keep a diaryDate, time, type, duration, and a short phone recording. Three weeks of entries make a case.
  3. Night, right now: Police — 101The non-emergency line; officers can come, warn and fine. Do not use 112 for noise.
  4. A pattern: Local council — Environmental HealthThe municipality applies the local quiet-hours rule and can impose fines or, for businesses, conditions.
  5. Mediation: Community mediation serviceFree, voluntary, and surprisingly effective when both sides want to keep living there.

📇 All contacts

Police — 101Non-emergency line; attends disturbancesWhile the noise is on — 999 only in an emergency📞 101🔗 www.police.uk
Local council — Environmental HealthStatutory nuisance investigations, abatement notices, finesFor a pattern, with your log🔗 www.gov.uk/report-noise-pollution-to-council
Community mediation serviceFree or low-cost neighbour mediationBefore court; or a section 82 complaint at the magistrates' court🔗 www.gov.uk/how-to-resolve-neighbour-disputes

❓ Frequently asked

What are the quiet hours?

Typically 22:00–07:00 on weekdays, later on weekends, set by municipal by-laws; some countries add an afternoon rest. Local council — Environmental Health publishes the exact hours.

Can I get the neighbour evicted?

Only the landlord can, and only after documented, repeated disturbance despite warnings. Your diary and the police reports are what make that possible.

What about construction noise?

Works have their own hours (usually not at night or on Sundays) and permits; report to Local council — Environmental Health with the address.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “noisy neighbours who to call the UK”
  • “quiet hours the UK”
  • “report noise police non emergency”
  • “neighbour noise complaint municipality”
  • “neighbour mediation”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🔑Deposit not returned→🤝Neighbour dispute→🔧Landlord won't repair→🦠Mould or damp→

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