Can I demand the CCTV footage a shop has of me?

Verdict: Yes — Art. 15 covers camera footage

Footage showing you is your personal data: you can request a copy — for an accident claim, a dispute, or just to know. Speed matters, because retention is short by design.

CCTV images of an identifiable you are personal data; the right of access applies like anywhere else. Why you would: slip-and-fall evidence, a parking incident, disputed shoplifting accusations, harassment documentation. The clock is the catch: lawful CCTV retention runs days to a few weeks — send the request the same day. Include date, time window, location and what you were wearing; ask them to preserve the footage immediately pending the request (spoliation after a preservation notice looks terrible for them in any later dispute). Other people in frame: their rights are the standard pushback — the operator may blur or mask third parties, but “others are visible” does not justify refusal (the EDPB’s video guidelines and access-right guidelines both say so; masking is their job, not your problem). If footage “no longer exists”: ask for the retention policy and the deletion log — an operator who cannot show either has an Art. 5(2) accountability problem, which strengthens your DPA complaint or court position. Police-relevant incidents: report fast and reference the camera — a police preservation request beats every excuse. Employers’ workplace cameras: same access right, covered in Cameras at work.

Verified against the sources above on 18 July 2026. Information, not legal advice.

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