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Safety · Switzerland
Updated September 2026

🆘 I am experiencing violence at home — where do I get help now?

Direct answer

You are not alone and there is a way out. Opferhilfe-Beratungsstelle des Kantons / Frauenhaus (opferhilfe-schweiz.ch) is the confidential helpline for Switzerland — free, day and night, for you or for someone you are worried about; they arrange shelter, legal help and a safety plan, and nothing happens without your consent. In immediate danger, Kantonspolizei — Suisse ePolice (suisse-epolice.ch) — the police can remove the violent person from the home and issue a barring order the same day in most EU countries. Opferhilfe Schweiz (kantonale Beratungsstellen) (opferhilfe-schweiz.ch) supports you afterwards, free, with the report, the court and the practical side.

Call firstOpferhilfe-Beratungsstelle des Kantons / Frauenhaus
Report toKantonspolizei — Suisse ePolice
If that failsOpferhilfe Schweiz (kantonale Beratungsstellen)

🗣️ What to say

"I am [being hurt / threatened] by my [partner / family member] at [address]. [I am in danger now / I am safe for the moment.] I would like to talk about my options — shelter, a protection order, and what happens if I report it."

🪜 Step by step

  1. Safe firstIf you can, go to a neighbour, a friend, a shop. Take your phone and ID if it is safe to.
  2. Call Opferhilfe-Beratungsstelle des Kantons / FrauenhausAnytime. They listen, they do not push, and they know every option in your area.
  3. Danger now: Kantonspolizei — Suisse ePolicePolice can bar the violent person from the home for days or weeks without you having to leave.
  4. Evidence, when safePhotos of injuries, a doctor's note, dated messages, witnesses. Useful later; never a condition for help.
  5. Afterwards: Opferhilfe Schweiz (kantonale Beratungsstellen)Free support through the report, protection orders, housing and money. You decide the pace.

📇 All contacts

Opferhilfe-Beratungsstelle des Kantons / FrauenhausAdvice, protection, shelter for domestic violenceFor domestic violence🔗 www.opferhilfe-schweiz.ch
Kantonspolizei — Suisse ePoliceReport online or at the stationAlways; you need the reference for the bank🔗 www.suisse-epolice.ch
Opferhilfe Schweiz (kantonale Beratungsstellen)Statutory victim support: advice, emergency help, compensationAfter any crime🔗 www.opferhilfe-schweiz.ch
Opferhilfe-Beratungsstelle / Frauenberatung sexuelle GewaltFree support after sexual violenceAnytime, also without a report🔗 www.opferhilfe-schweiz.ch
Unentgeltliche Rechtspflege (Gericht) / Rechtsauskunft des KantonsFree legal information and court costs on low incomeWhen you cannot afford a lawyer🔗 www.ch.ch/de/gerichte/unentgeltliche-rechtspflege

❓ Frequently asked

Will they take my children away?

The aim of every service is to keep you and the children safe together. Talking to the helpline is not a report to child protection.

I have no income of my own

Shelters are free; emergency financial help and housing priority exist for victims. The helpline arranges it.

My residence permit depends on my partner

Victims of domestic violence have a separate right to stay in most EU countries. Ask the helpline for a specialised legal adviser — leaving does not mean deportation.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “domestic violence helpline Switzerland”
  • “help partner violence Switzerland”
  • “barring order abusive partner”
  • “women shelter Switzerland”
  • “protection order domestic violence”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

👁️Stalking→🫂Sexual violence→🆔Identity theft→💻Online harassment→

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