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Lost & found · Switzerland
Updated September 2026

🐕 My pet is missing — where do I report it?

Direct answer

A microchipped pet is found through the chip database: report it missing at AMICUS (Hunde) / ANIS (Katzen) (0848 777 100) so any vet or shelter scanning the chip sees it — and check your contact details there are current. Then Kantonales Veterinäramt / Schweizer Tierschutz STS (tierschutz.com) — the animal shelter and the animal-welfare organisation for Switzerland, which take in strays — and Gemeindeverwaltung / Stadtverwaltung (ch.ch), the municipality, which collects animals from the street. Search at dawn and dusk with something that smells of home; most cats are within a few hundred metres, hiding.

Call firstAMICUS (Hunde) / ANIS (Katzen)
Report toKantonales Veterinäramt / Schweizer Tierschutz STS
If that failsGemeindeverwaltung / Stadtverwaltung

🗣️ What to say

"My [dog/cat], [name, breed, colour, age, chip number], went missing on [date] from [address/area]. [Wearing collar / not.] Please register it as missing and tell me which shelters to contact. Photo attached."

🪜 Step by step

  1. Chip database: AMICUS (Hunde) / ANIS (Katzen)Mark missing, update your phone number.
  2. Shelters and vets: Kantonales Veterinäramt / Schweizer Tierschutz STSCall and email the local shelters and vets with a photo; visit shelters in person — descriptions get lost.
  3. Municipality: Gemeindeverwaltung / StadtverwaltungFound animals are taken in by the municipal service; report yours so they match.
  4. NeighbourhoodPosters with a photo, local social-media groups, neighbours' sheds and garages. Cats: put the litter tray outside.
  5. Keep lookingCats turn up weeks later; dogs are usually found within days. Report a found pet the same way if you find one.

📇 All contacts

AMICUS (Hunde) / ANIS (Katzen)Chip registers, missing reportImmediately after the pet goes missing📞 0848 777 100🔗 www.amicus.ch
Kantonales Veterinäramt / Schweizer Tierschutz STSAnimal-welfare inspections, reportsFor neglect or abuse🔗 www.tierschutz.com
Gemeindeverwaltung / StadtverwaltungMunicipal administration: residents, order, noise, waste, lost propertyFor anything the municipality regulates🔗 www.ch.ch
Kantonspolizei — Suisse ePoliceReport online or at the stationAlways; you need the reference for the bank🔗 www.suisse-epolice.ch

❓ Frequently asked

Not chipped

Report anyway with photos; a found animal is matched by description. Microchipping is compulsory for dogs in most EU countries — get it done when the pet is back.

Someone found it and wants money

A finder can claim reasonable expenses, not a ransom. If it feels like a scam, involve the police.

Lost abroad on holiday

Chip databases are linked through the European pet-network; report at home and in the country you are in.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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