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Work · Switzerland
Updated September 2026

💼 My employer doesn't pay my wages — who do I contact?

Direct answer

Unpaid wages are the one dispute where waiting costs you: claims expire. Write to the employer with the amount and a short deadline, then contact Kantonales Arbeitsinspektorat / Arbeitsamt (seco.admin.ch) — the body that enforces employment law in Switzerland; they can inspect and order payment. A union, Unia — Gewerkschaft (unia.ch), takes the case for members and often for new members too. If the employer is insolvent, Arbeitslosenkasse — Insolvenzentschädigung pays the last months from a guarantee fund. Keep contracts, payslips and hours worked.

Call firstKantonales Arbeitsinspektorat / Arbeitsamt
Report toUnia — Gewerkschaft
If that failsArbeitslosenkasse — Insolvenzentschädigung

🗣️ What to say

"My wages for [month] of €… gross were due on [date] and have not been paid. I request payment within 7 days. If not, I will file with Kantonales Arbeitsinspektorat / Arbeitsamt and claim interest and costs."

🪜 Step by step

  1. Put it in writingAmount, period, due date, 7-day deadline. Keep every message about pay.
  2. Gather proofContract, payslips, bank statements, your own record of hours and days worked, work chat messages.
  3. Report to Kantonales Arbeitsinspektorat / ArbeitsamtComplaints are confidential; the inspectorate can visit and fine. It costs nothing.
  4. Get Unia — Gewerkschaft on your sideUnions know the collective agreement that may set a higher wage than your contract, and they represent you in court.
  5. Insolvent employer? Arbeitslosenkasse — InsolvenzentschädigungThe wage guarantee fund pays a capped amount of unpaid wages when the company goes bust — apply quickly, deadlines are short.

📇 All contacts

Kantonales Arbeitsinspektorat / ArbeitsamtOversight of working conditions, adviceFor breaches of the labour act and collective agreements🔗 www.seco.admin.ch/seco/de/home/Arbeit/Arbeitsbedingungen/Arbeitsinspektorate.html
Unia — GewerkschaftAdvice, legal protection, wage claimsFor members, joining possible right away🔗 www.unia.ch
Arbeitslosenkasse — InsolvenzentschädigungUp to 4 months of wages when the employer goes bankruptWithin 60 days of the bankruptcy opening🔗 www.arbeit.swiss/secoalv/de/home/menue/unternehmen/insolvenzentschaedigung.html

❓ Frequently asked

Can I stop working until I am paid?

In most countries yes, after a written warning, if the arrears are substantial — check with Unia — Gewerkschaft first so it cannot be treated as abandonment.

I worked without a contract

You are still an employee. Messages, hours, colleagues and payments prove the relationship, and the inspectorate can enforce the minimum wage.

How long do I have?

Limitation periods are short — often one to three years, and collective agreements may cut it to months. Act now.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

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