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Lost & found · Germany
Updated September 2026

🐕 My pet is missing — where do I report it?

Direct answer

A microchipped pet is found through the chip database: report it missing at TASSO / FINDEFIX (06190 937300) so any vet or shelter scanning the chip sees it — and check your contact details there are current. Then Veterinäramt des Landkreises / Tierschutzverein (tierschutzbund.de) — the animal shelter and the animal-welfare organisation for Germany, which take in strays — and Ordnungsamt / Bürgeramt der Stadt (115), the municipality, which collects animals from the street. Search at dawn and dusk with something that smells of home; most cats are within a few hundred metres, hiding.

Call firstTASSO / FINDEFIX
Report toVeterinäramt des Landkreises / Tierschutzverein
If that failsOrdnungsamt / Bürgeramt der Stadt

🗣️ What to say

"My [dog/cat], [name, breed, colour, age, chip number], went missing on [date] from [address/area]. [Wearing collar / not.] Please register it as missing and tell me which shelters to contact. Photo attached."

🪜 Step by step

  1. Chip database: TASSO / FINDEFIXMark missing, update your phone number.
  2. Shelters and vets: Veterinäramt des Landkreises / TierschutzvereinCall and email the local shelters and vets with a photo; visit shelters in person — descriptions get lost.
  3. Municipality: Ordnungsamt / Bürgeramt der StadtFound animals are taken in by the municipal service; report yours so they match.
  4. NeighbourhoodPosters with a photo, local social-media groups, neighbours' sheds and garages. Cats: put the litter tray outside.
  5. Keep lookingCats turn up weeks later; dogs are usually found within days. Report a found pet the same way if you find one.

📇 All contacts

TASSO / FINDEFIXPet register, missing report, postersImmediately after the pet goes missing📞 06190 937300🔗 www.tasso.net
Veterinäramt des Landkreises / TierschutzvereinAnimal-welfare inspections, seizure, prosecutionFor neglect or abuse🔗 www.tierschutzbund.de
Ordnungsamt / Bürgeramt der StadtPublic-order office: nuisances, noise, waste, registration, lost propertyFor anything the city regulates📞 115🔗 www.behoerdenfinder.de
Polizei — OnlinewacheOnline report, reference number immediatelyAlways — the basis for bank, insurer and platform🔗 www.polizei.de/Polizei/DE/Einrichtungen/Onlinewache/onlinewache_node.html

❓ Frequently asked

Not chipped

Report anyway with photos; a found animal is matched by description. Microchipping is compulsory for dogs in most EU countries — get it done when the pet is back.

Someone found it and wants money

A finder can claim reasonable expenses, not a ransom. If it feels like a scam, involve the police.

Lost abroad on holiday

Chip databases are linked through the European pet-network; report at home and in the country you are in.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “missing pet report Germany”
  • “lost dog what to do”
  • “lost cat found shelter”
  • “microchip database report missing”
  • “municipal animal shelter Germany”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🐾Animal cruelty→🔍Missing person→📬Wrongly delivered mail→🧤Lost property→

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