Who to contact · Spain
🇪🇸 Claiming in Spain
Who handles your EC261 complaint in Spain, the dispute body behind them, and how long you have to claim.
Enforcement body
AESA — Agencia Estatal de Seguridad Aérea
Handles complaints and enforces the regulation. It does not normally award you the money itself — that comes from the airline, or via court.
Handles complaints and enforces the regulation. It does not normally award you the money itself — that comes from the airline, or via court.
Dispute / ADR body
Claim window
5 years — Tribunal Supremo, Código Civil art. 1964
Good to know
One of the few EU states where the NEB can issue a binding decision ordering the airline to pay.
Cross-border help
European Consumer Centres (ECC-Net) — free help for a cross-border EU flight dispute. Background: Your Europe — air passenger rights.
Ready to claim in Spain?Check eligibility and follow the local steps — free, in your language.
Claim in Spain