Who to contact · Portugal
🇵🇹 Claiming in Portugal
Who handles your EC261 complaint in Portugal, the dispute body behind them, and how long you have to claim.
Enforcement body
ANAC — National Civil Aviation Authority
Handles complaints and enforces the regulation. It does not normally award you the money itself — that comes from the airline, or via court.
Handles complaints and enforces the regulation. It does not normally award you the money itself — that comes from the airline, or via court.
Dispute / ADR body
Claim window
3 years — from the flight date
Cross-border help
European Consumer Centres (ECC-Net) — free help for a cross-border EU flight dispute. Background: Your Europe — air passenger rights.
Ready to claim in Portugal?Check eligibility and follow the local steps — free, in your language.
Claim in Portugal