← FFCheckWho do I contact?IS
Abroad · Iceland
Updated September 2026

🛂 I lost my passport abroad — how do I get home?

Direct answer

Report the loss or theft to the local police — the report is what the consulate and the insurer need — then contact Utanríkisráðuneytið — borgaraþjónusta (545 0100), the consular emergency line of Iceland: the nearest embassy or consulate issues an emergency travel document within a day or two, on presentation of the report, a photo, another ID or proof of nationality, and a fee. No embassy nearby? Any other EU country's embassy must help EU citizens. Travel insurance — Úrskurðarnefnd í vátryggingamálum (fme.is) if it refuses — covers the extra costs.

Call firstUtanríkisráðuneytið — borgaraþjónusta
Report toLögreglan — kæra
If that failsÚrskurðarnefnd í vátryggingamálum

🗣️ What to say

"I am a citizen of Iceland in [city, country]. My passport was [lost / stolen] on [date]; police report [number]. I am travelling on [date] and need an emergency travel document. Which consulate is nearest, what do you need, and can I book an appointment?"

🪜 Step by step

  1. Police reportLocal police station; ask for a copy in English if possible.
  2. Consular line: Utanríkisráðuneytið — borgaraþjónusta24/7 in most countries. They tell you the nearest post and what to bring.
  3. Emergency documentPhotos (any photo shop), the report, a copy of the old passport if you have one, fee. Valid for the trip home only.
  4. No embassy of IcelandAny other EU member state's consulate is obliged to help EU citizens on the same terms.
  5. Insurance and airlineKeep receipts; tell the airline you will travel on an emergency document — some routes need a visa check.

📇 All contacts

Utanríkisráðuneytið — borgaraþjónustaAssistance to Icelanders abroad, emergency lineIn an emergency abroad📞 545 0100🔗 www.stjornarradid.is/verkefni/utanrikismal/borgarathjonusta
Lögreglan — kæraReport online or at a stationAlways — the basis for bank, insurer and platform📞 444 1000🔗 www.logreglan.is/thjonusta/kaera-brot
Úrskurðarnefnd í vátryggingamálumRulings in disputes with insurersAfter the insurer's refusal🔗 www.fme.is/neytendur/urskurdarnefndir
Þjóðskrá ÍslandsChange of address, ID number, certificatesWithin 7 days of moving📞 515 5300🔗 www.skra.is

❓ Frequently asked

Can I fly home with just the police report?

No; you need an emergency document or a temporary passport. Within Schengen a national ID card also works if you have one.

My residence permit was in the passport

Tell Utanríkisráðuneytið — borgaraþjónusta and the immigration authority at home; you may need a return visa. Start the same day.

Children's passports

Same procedure; both parents' consent may be required for a minor's emergency document.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “lost passport abroad Iceland embassy”
  • “emergency travel document”
  • “passport stolen on holiday what to do”
  • “consular emergency number Iceland”
  • “eu citizen no embassy help”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🪪ID or passport lost→🆘Help abroad→🔓Arrested abroad→

Your tools for Iceland

Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Energy · IcelandElectricity & gasThe rules that protect you as an electricity and gas customer in Iceland, and who to contact. Every fact is checked on an official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.