Accident at work — ISSH · Albania

Direct answer

Report it to the employer the same day, in writing, and see a doctor stating it was a work accident — that label opens the accident-insurance route, which pays treatment, wages and, for lasting injury, a pension, without proving anyone's fault. ISSH — aksidente në punë / Inspektorati i Punës (+355 4 222 7811) is the accident insurer or fund for Albania; the employer must notify them, and you can too. Inspektorati Shtetëror i Punës dhe Shërbimeve Shoqërore (+355 4 222 7811) investigates serious accidents and unsafe conditions; Sindikata jote (KSSH, BSPSH) (kssh.org) makes sure the claim is filed right and represents you if the employer disputes it.

Call firstISSH — aksidente në punë / Inspektorati i Punës

Report toInspektorati Shtetëror i Punës dhe Shërbimeve Shoqërore

If that failsSindikata jote (KSSH, BSPSH)

🗣️ What to say

"On [date] at [time] I had an accident at [place] while [task]: [what happened, injuries]. Witnesses: [names]. I ask you to record it as a work accident and notify the accident insurer today, and to send me a copy of the report."

🪜 Step by step

Doctor, same daySay it happened at work. The medical record with that sentence is the basis of everything.
Report to the employer in writingEven for "small" injuries — the ones that get worse are the ones nobody reported.
Check the notification: ISSH — aksidente në punë / Inspektorati i PunësThe employer must notify within days; if they do not, notify the insurer yourself with the medical report.
Witnesses and photosThe scene, the equipment, the missing guard. Before it is "fixed".
Serious or unsafe: Inspektorati Shtetëror i Punës dhe Shërbimeve ShoqëroreThe inspectorate investigates serious accidents and can order changes; your report protects colleagues.

📇 All contacts

ISSH — aksidente në punë / Inspektorati i PunësAccident declaration, benefitsAfter any work accident📞 +355 4 222 7811 🔗 inspektoratipunes.gov.al

Inspektorati Shtetëror i Punës dhe Shërbimeve ShoqëroreEmployer inspections, fines, complaints onlineAs soon as wages are overdue📞 +355 4 222 7811 🔗 inspektoratipunes.gov.al/ankesa

Sindikata jote (KSSH, BSPSH)Legal aid and negotiation for membersFor members; you can join right away🔗 kssh.org

Fondi i Sigurimit të Detyrueshëm të Kujdesit Shëndetësor (FSDKSH)Registration with a family doctor, coverage, complaintsFor finding a doctor and coverage questions📞 +355 4 225 7444 🔗 www.fsdksh.gov.al

❓ Frequently asked

The employer says not to report it

That is illegal and it costs you cover. Report it yourself to ISSH — aksidente në punë / Inspektorati i Punës; the employer's refusal is itself reportable to Inspektorati Shtetëror i Punës dhe Shërbimeve Shoqërore.

What if it was my own mistake?

Accident insurance is no-fault: you are covered regardless. Only deliberate self-harm or gross drunkenness is excluded.

Accident on the way to work?

Commuting accidents are covered in most EU countries on the direct route. Report it the same way.

📎 Sources

Last checked: 2026-09-26

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🩹 I had an accident at work — who do I report it to, and what am I owed?