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Transport · Albania
Updated September 2026

🚗 My car was hit and the driver drove off — who pays, and who do I contact?

Direct answer

Report it to Policia e Shtetit — kallëzim (129) within 24 hours — for insurance and for the search: cameras, witnesses and paint traces find more drivers than people think. If the driver is never found, Byroja Shqiptare e Sigurimit — Fondi i Kompensimit (+355 4 225 6081) — the motor guarantee fund for Albania — pays for personal injury and, under conditions, for vehicle damage. Your own comprehensive insurance pays first if you have it; if the insurer refuses or delays, AMF — Autoriteti i Mbikëqyrjes Financiare (ankesa siguruesish) (+355 4 224 7148) decides.

Call firstPolicia e Shtetit — kallëzim
Report toByroja Shqiptare e Sigurimit — Fondi i Kompensimit
If that failsAMF — Autoriteti i Mbikëqyrjes Financiare (ankesa siguruesish)

🗣️ What to say

"On [date] at [time] my car [plate] was hit at [place] by [description / plate if known] who left the scene. Damage: [what]. Witnesses: [names]. Photos attached. I want to report this and get the case number for my insurer and the guarantee fund."

🪜 Step by step

  1. ScenePhotos of the damage, the position, paint traces, nearby cameras. Ask bystanders for their number.
  2. Report to Policia e Shtetit — kallëzimWithin 24 hours; online in many countries. The report is required by the fund and the insurer.
  3. InsurerComprehensive covers it; report the claim with the police number. Liability-only: go to the fund.
  4. Guarantee fund: Byroja Shqiptare e Sigurimit — Fondi i KompensimitPersonal injury always; vehicle damage usually with conditions (identified vehicle, or injury alongside). Deadlines apply.
  5. Parked car found damagedSame route; report and look for a note or a witness before you drive away.

📇 All contacts

Policia e Shtetit — kallëzimReport online (Digital Police Station) or at a stationAlways — the basis for bank, insurer and platform📞 129🔗 www.asp.gov.al/komisariati-dixhital
Byroja Shqiptare e Sigurimit — Fondi i KompensimitCompensation for unknown or uninsured vehiclesWhen the driver is unknown or uninsured📞 +355 4 225 6081🔗 www.bsha.al
AMF — Autoriteti i Mbikëqyrjes Financiare (ankesa siguruesish)Complaints against insurersAfter the insurer's refusal📞 +355 4 224 7148🔗 amf.gov.al/ankesa.asp
Koordinatori i viktimave (Prokurori) / Ministria e Drejtësisë — ndihma juridikeVictim support, free legal aidAfter any crime📞 0800 10 10🔗 www.drejtesia.gov.al

❓ Frequently asked

Will my premium go up?

A claim on your comprehensive policy for a hit-and-run is usually treated as no-fault; check the policy, and ask AMF — Autoriteti i Mbikëqyrjes Financiare (ankesa siguruesish) if the insurer applies a penalty.

The driver left a note — can I trust it?

Contact them and their insurer in writing; if the details are false, report it as hit-and-run.

I was on a bike

Same: police report, then the fund for injury — cyclists and pedestrians are exactly who it is for.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “hit and run who pays Albania”
  • “car damaged driver drove off”
  • “motor guarantee fund Albania”
  • “report hit and run police”
  • “parked car hit unknown driver insurance”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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