My car was hit and the driver drove off — who pays, and who do I contact?
Report it to Policie ČR — oznámení (158) within 24 hours — for insurance and for the search: cameras, witnesses and paint traces find more drivers than people think. If the driver is never found, Česká kancelář pojistitelů — garanční fond (221 772 773) — the motor guarantee fund for Czechia — pays for personal injury and, under conditions, for vehicle damage. Your own comprehensive insurance pays first if you have it; if the insurer refuses or delays, Kancelář ombudsmana České asociace pojišťoven / ČOI (ADR) (246 090 090) decides.
🗣️ What to say
"On [date] at [time] my car [plate] was hit at [place] by [description / plate if known] who left the scene. Damage: [what]. Witnesses: [names]. Photos attached. I want to report this and get the case number for my insurer and the guarantee fund."
🪜 Step by step
- ScenePhotos of the damage, the position, paint traces, nearby cameras. Ask bystanders for their number.
- Report to Policie ČR — oznámeníWithin 24 hours; online in many countries. The report is required by the fund and the insurer.
- InsurerComprehensive covers it; report the claim with the police number. Liability-only: go to the fund.
- Guarantee fund: Česká kancelář pojistitelů — garanční fondPersonal injury always; vehicle damage usually with conditions (identified vehicle, or injury alongside). Deadlines apply.
- Parked car found damagedSame route; report and look for a note or a witness before you drive away.
📇 All contacts
❓ Frequently asked
Will my premium go up?
A claim on your comprehensive policy for a hit-and-run is usually treated as no-fault; check the policy, and ask Kancelář ombudsmana České asociace pojišťoven / ČOI (ADR) if the insurer applies a penalty.
The driver left a note — can I trust it?
Contact them and their insurer in writing; if the details are false, report it as hit-and-run.
I was on a bike
Same: police report, then the fund for injury — cyclists and pedestrians are exactly who it is for.
📎 Sources
- Policie ČR — oznámení →
- Česká kancelář pojistitelů — garanční fond →
- Kancelář ombudsmana České asociace pojišťoven / ČOI (ADR) →
- Bílý kruh bezpečí — 116 006 / Probační a mediační služba →
🔎 Common searches
Recognise your own search? The answer above covers all of these.
- “hit and run who pays Czechia”
- “car damaged driver drove off”
- “motor guarantee fund Czechia”
- “report hit and run police”
- “parked car hit unknown driver insurance”
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