I lost my passport abroad — how do I get home? · Czechia

Direct answer

Report the loss or theft to the local police — the report is what the consulate and the insurer need — then contact Ministerstvo zahraničních věcí — konzulární pomoc (224 182 425), the consular emergency line of Czechia: the nearest embassy or consulate issues an emergency travel document within a day or two, on presentation of the report, a photo, another ID or proof of nationality, and a fee. No embassy nearby? Any other EU country's embassy must help EU citizens. Travel insurance — Kancelář ombudsmana České asociace pojišťoven / ČOI (ADR) (246 090 090) if it refuses — covers the extra costs.

Call firstMinisterstvo zahraničních věcí — konzulární pomoc

Report toPolicie ČR — oznámení

If that failsKancelář ombudsmana České asociace pojišťoven / ČOI (ADR)

🗣️ What to say

"I am a citizen of Czechia in [city, country]. My passport was [lost / stolen] on [date]; police report [number]. I am travelling on [date] and need an emergency travel document. Which consulate is nearest, what do you need, and can I book an appointment?"

🪜 Step by step

Police reportLocal police station; ask for a copy in English if possible.
Consular line: Ministerstvo zahraničních věcí — konzulární pomoc24/7 in most countries. They tell you the nearest post and what to bring.
Emergency documentPhotos (any photo shop), the report, a copy of the old passport if you have one, fee. Valid for the trip home only.
No embassy of CzechiaAny other EU member state's consulate is obliged to help EU citizens on the same terms.
Insurance and airlineKeep receipts; tell the airline you will travel on an emergency document — some routes need a visa check.

📇 All contacts

Ministerstvo zahraničních věcí — konzulární pomocHelp in emergencies abroad, 24/7In an emergency abroad📞 224 182 425 🔗 www.mzv.cz/jnp/cz/cestujeme

Policie ČR — oznámeníCriminal complaint online or at a stationAlways — the basis for bank, insurer and platform📞 158 🔗 www.policie.cz/clanek/oznameni-trestneho-cinu.aspx

Kancelář ombudsmana České asociace pojišťoven / ČOI (ADR)Out-of-court resolution of disputes with insurersAfter the insurer's refusal📞 246 090 090 🔗 www.ombudsmancap.cz

Obecní úřad — evidence obyvatel / Czech POINTPermanent residence, birth number, extractsWhen moving🔗 portal.gov.cz

❓ Frequently asked

Can I fly home with just the police report?

No; you need an emergency document or a temporary passport. Within Schengen a national ID card also works if you have one.

My residence permit was in the passport

Tell Ministerstvo zahraničních věcí — konzulární pomoc and the immigration authority at home; you may need a return visa. Start the same day.

Children's passports

Same procedure; both parents' consent may be required for a minor's emergency document.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

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🛂 I lost my passport abroad — how do I get home?