I lost something on the train, in a taxi or in town — where do I look?
Three places, in this order: Ztráty a nálezy obce / DPP a ČD (dpp.cz) — the lost-property office of the municipality or the operator (most cities and transport companies have an online search where found items are listed within a day or two); Your public transport operator — the transport operator's lost-property line for anything left on a train, bus, tram or at the airport; and Policie ČR — oznámení (158) — the police, for documents, keys with an address, and anything valuable (a report also protects you if the item is misused). Describe the item precisely and where you were when.
🗣️ What to say
"I lost [item: description, brand, colour, distinguishing marks] on [date] at about [time] on [line / station / street / venue]. Can you check whether it was handed in, and how can I register the loss so I am contacted if it turns up?"
🪜 Step by step
- Retrace and askThe venue, the shop, the café — items are often kept there for days before going to lost property.
- Online search: Ztráty a nálezy obce / DPP a ČDFound items are registered by description; check daily for two weeks.
- Transport: Your public transport operatorEach operator has its own office; airports have theirs, and airlines separate ones for on-board items.
- Documents and valuables: Policie ČR — oznámeníReport the loss; finders hand documents to the police, and the report matters if the item is misused.
- CollectingID, a description that matches, and sometimes a finder's fee or storage charge.
📇 All contacts
❓ Frequently asked
How long do they keep things?
Typically 3 months to a year; documents are returned to the issuer, small items disposed of after the period.
I found something — what do I do?
Hand it to the police or the venue's lost property; keeping it is an offence, and finders are entitled to a reward in many countries.
Lost my phone
Locate and lock it first (see the device page), then lost property; a phone that shows a contact number on the lock screen comes back far more often.
📎 Sources
- Ztráty a nálezy obce / DPP a ČD →
- Policie ČR — oznámení →
- Obecní / městský úřad — odbor životního prostředí, přestupková komise →
🔎 Common searches
Recognise your own search? The answer above covers all of these.
- “lost property office Czechia”
- “lost item on train who to contact”
- “lost and found online search city”
- “found wallet what to do”
- “lost keys report police”
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