Phone & internet
Phone & internet · Ireland
Checked 2026-10-14

✈️ Travelling outside the EU with a plan from Ireland: how do I avoid a huge roaming bill?

The short answer

Roaming outside the EU can be much more expensive than within it, and costs vary by country. Check your provider's roaming costs or non-EU roaming packages before you travel, or switch data roaming off.

Outside the EU and EEA, roaming can be very expensive, especially mobile data. Protections such as a spending limit and warning messages exist in some places; what applies with a plan from Ireland is below.

Official source: comreg.ie · Checked 2026-10-14

📜 The rules in Ireland

The details

  • Your data roaming limit is pre-set at €61.50 including VAT. You get alerts at 80% (€49.20) and at 100%; after that you must opt in to keep using data. A further alert comes at €123. (comreg.ie)
  • If your provider cannot send the alert in the country you visit, you should be told so, and you remain responsible for the bill. The alerts cover data only, not calls or texts. (comreg.ie)
  • In border areas your phone can connect to a network in another country without you noticing. In Northern Ireland you may pay cross-border roaming charges, depending on your provider's policy. (comreg.ie)
  • A local SIM card bought at your destination means you pay local rates instead of roaming rates. Your phone must be unlocked to use it. (comreg.ie)

ComReg Consumer Care Team

Takes up your complaint with the provider if it has not acknowledged it, has not replied within 10 working days, or you are unhappy with its reply.

Official source: comreg.ie · Checked 2026-10-14

🪜 Step by step

  1. Check the prices before you goLook up your operator’s rates for the country you are visiting, or buy a travel add-on.
  2. Keep the spending limit onIf your operator offers a data spending limit, leave it on. It stops data use before the bill runs away.
  3. Switch off data roaming when you do not need itApps update in the background. Use Wi‑Fi and switch off data roaming in your phone’s settings.
  4. Consider a local SIM or eSIMFor longer trips, a local or travel SIM is often much cheaper.

📇 Who to contact

ComReg Consumer Care TeamTakes up your complaint with the provider if it has not acknowledged it, has not replied within 10 working days, or you are unhappy with its reply.📞 01 8049668🔗 www.comreg.ie/advice-information/consumer-care/contact-our-consumer-care-team
Commission for Communications Regulation (ComReg)Supervises phone and internet providers and explains your rightsFor information, and to report a provider that breaks the rules📞 01 8049668🔗 www.comreg.ie
ComReg End-user Dispute ResolutionSettles disputes between customers and providersWhen the provider has not solved your complaint🔗 www.comreg.ie/advice-information/consumer-care/dispute-resolution

Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.

❓ Questions

What happens when I reach the spending limit?

Where a limit applies, data stops or you are asked whether you want to continue. You decide whether to go on.

Do ships and planes count as abroad?

Networks on ships and planes often run via satellite, are not covered by the usual roaming rules and can be very expensive.

Can I dispute a huge roaming bill?

Yes. Complain to the operator first, then go to the dispute body if you cannot agree.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

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