My landlord ignores my repair request — who do I contact?

Direct answer

The landlord must keep the home in usable condition: heating, water, electricity, a roof that does not leak. Write a dated repair request with a deadline (two weeks is normal, 24 hours for no heating in winter) — the letter is what every next step is built on. Then Επαρχιακό Δικαστήριο — μικρές απαιτήσεις (cylaw.org) is the body for tenancy disputes in Cyprus, cheap or free and without a lawyer. Παγκύπρια Ένωση Καταναλωτών και Ποιότητας Ζωής (consumersunion.org.cy) advises on rent reduction and repair-and-deduct. For dangers to health — no heating, no water, electrical hazards — Υγειονομικές Υπηρεσίες Δήμου / Ιατρικές Υπηρεσίες Δημόσιας Υγείας (moh.gov.cy) can inspect and order the landlord to act.

Call firstΕπαρχιακό Δικαστήριο — μικρές απαιτήσεις

Report toΠαγκύπρια Ένωση Καταναλωτών και Ποιότητας Ζωής

If that failsΥγειονομικές Υπηρεσίες Δήμου / Ιατρικές Υπηρεσίες Δημόσιας Υγείας

🗣️ What to say

"Since [date] the [heating / boiler / roof / …] at [address] is [defect]. I asked you on [date] with no result. Please repair it by [deadline]. If not, I will reduce the rent proportionally from [date] and refer the matter to Επαρχιακό Δικαστήριο — μικρές απαιτήσεις."

🪜 Step by step

Write, dated, with photosEmail or letter with the defect, the date it started, photos and a deadline. Keep proof of sending.
Know the remediesRent reduction from the day of the report in most countries; repair yourself and deduct after a written warning; the tenancy board for anything bigger.
Health or safety at risk? Υγειονομικές Υπηρεσίες Δήμου / Ιατρικές Υπηρεσίες Δημόσιας ΥγείαςThe municipal inspection can order works and fine a landlord who leaves a home unfit.
Go to Επαρχιακό Δικαστήριο — μικρές απαιτήσειςFree or low-fee, no lawyer. Bring the letters and photos. Decisions bind the landlord.
Do not stop paying rent outrightReduce proportionally and say why in writing; a full stop can become grounds for eviction.

📇 All contacts

Επαρχιακό Δικαστήριο — μικρές απαιτήσειςSimple procedure for small amountsWhen the formal notice did not work🔗 www.cylaw.org

Παγκύπρια Ένωση Καταναλωτών και Ποιότητας ΖωήςAdvice on tenancies and depositsBefore you write🔗 www.consumersunion.org.cy

Υγειονομικές Υπηρεσίες Δήμου / Ιατρικές Υπηρεσίες Δημόσιας ΥγείαςUnhealthy housing, pests, noiseWhen health is at risk at home🔗 www.moh.gov.cy

Δήμος / Κοινοτικό ΣυμβούλιοNuisances, roads, waste, lost propertyFor anything the municipality handles🔗 www.ucm.org.cy

Νομική Αρωγή (Δικαστήριο) / Παγκύπριος Δικηγορικός ΣύλλογοςFree lawyer for low incomesWhen you cannot afford a lawyer🔗 www.cyprusbarassociation.org

❓ Frequently asked

Can I fix it and deduct the cost?

In most countries yes, after a written notice with a reasonable deadline, for necessary repairs, at a reasonable price. Keep the invoices. Check with Παγκύπρια Ένωση Καταναλωτών και Ποιότητας Ζωής first for your country's rule.

How much rent reduction?

Proportional to the loss of use: a broken boiler in winter can justify 20–50 %, a dripping tap almost nothing. Παγκύπρια Ένωση Καταναλωτών και Ποιότητας Ζωής has tables from past decisions.

The landlord threatens to evict me for complaining

Retaliatory eviction is not a valid ground anywhere in the EU. Keep everything in writing and tell Παγκύπρια Ένωση Καταναλωτών και Ποιότητας Ζωής.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

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“landlord refuses repairs Cyprus”
“rent reduction repairs not done”
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🔧 My landlord ignores my repair request — who do I contact?