Travelling outside the EU with a plan from France: how do I avoid a huge roaming bill?
Outside the 'roam like at home' zone, roaming is charged at your operator's own rates. It must text you its prices at each border crossing, and mobile data is capped by default at €60 worldwide unless you agreed another limit.
Outside the EU and EEA, roaming can be very expensive, especially mobile data. Protections such as a spending limit and warning messages exist in some places; what applies with a plan from France is below.
📜 The rules in France
The details
- You receive a warning at 80% of the cap and another when you reach it; data is then blocked unless you expressly ask to continue. This protection does not cover calls and texts. (arcep.fr)
- The United Kingdom has been a non-EU country for roaming since 1 January 2021. Operators may choose to keep home prices there, so check your contract or ask your operator. (arcep.fr)
Arcep – J'alerte l'Arcep
Report a problem with your operator. Arcep uses these alerts to act on the market but does not settle individual disputes.
🪜 Step by step
- Check the prices before you goLook up your operator’s rates for the country you are visiting, or buy a travel add-on.
- Keep the spending limit onIf your operator offers a data spending limit, leave it on. It stops data use before the bill runs away.
- Switch off data roaming when you do not need itApps update in the background. Use Wi‑Fi and switch off data roaming in your phone’s settings.
- Consider a local SIM or eSIMFor longer trips, a local or travel SIM is often much cheaper.
📇 Who to contact
❓ Questions
What happens when I reach the spending limit?
Where a limit applies, data stops or you are asked whether you want to continue. You decide whether to go on.
Do ships and planes count as abroad?
Networks on ships and planes often run via satellite, are not covered by the usual roaming rules and can be very expensive.
Can I dispute a huge roaming bill?
Yes. Complain to the operator first, then go to the dispute body if you cannot agree.
📎 Sources
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