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Work · Italy
Updated September 2026

🩹 I had an accident at work — who do I report it to, and what am I owed?

Direct answer

Report it to the employer the same day, in writing, and see a doctor stating it was a work accident — that label opens the accident-insurance route, which pays treatment, wages and, for lasting injury, a pension, without proving anyone's fault. INAIL (06 6001) is the accident insurer or fund for Italy; the employer must notify them, and you can too. Ispettorato Nazionale del Lavoro (INL) (ispettorato.gov.it) investigates serious accidents and unsafe conditions; Sindacato (CGIL, CISL, UIL) (cgil.it) makes sure the claim is filed right and represents you if the employer disputes it.

Call firstINAIL
Report toIspettorato Nazionale del Lavoro (INL)
If that failsSindacato (CGIL, CISL, UIL)

🗣️ What to say

"On [date] at [time] I had an accident at [place] while [task]: [what happened, injuries]. Witnesses: [names]. I ask you to record it as a work accident and notify the accident insurer today, and to send me a copy of the report."

🪜 Step by step

  1. Doctor, same daySay it happened at work. The medical record with that sentence is the basis of everything.
  2. Report to the employer in writingEven for "small" injuries — the ones that get worse are the ones nobody reported.
  3. Check the notification: INAILThe employer must notify within days; if they do not, notify the insurer yourself with the medical report.
  4. Witnesses and photosThe scene, the equipment, the missing guard. Before it is "fixed".
  5. Serious or unsafe: Ispettorato Nazionale del Lavoro (INL)The inspectorate investigates serious accidents and can order changes; your report protects colleagues.

📇 All contacts

INAILWork and commuting accidents, benefits, pensionAfter any work accident📞 06 6001🔗 www.inail.it
Ispettorato Nazionale del Lavoro (INL)Request for intervention, inspections, enforcement noticeAs soon as the wages are late🔗 www.ispettorato.gov.it
Sindacato (CGIL, CISL, UIL)Advice and legal support at the labour courtFor members; you can join right away🔗 www.cgil.it
ASL — scelta del medico / URPGP choice, exemptions, complaintsFor finding a doctor and care questions🔗 www.salute.gov.it/portale/temi/p2_6.jsp?lingua=italiano&id=4498&area=Cure%20primarie&menu=vuoto

❓ Frequently asked

The employer says not to report it

That is illegal and it costs you cover. Report it yourself to INAIL; the employer's refusal is itself reportable to Ispettorato Nazionale del Lavoro (INL).

What if it was my own mistake?

Accident insurance is no-fault: you are covered regardless. Only deliberate self-harm or gross drunkenness is excluded.

Accident on the way to work?

Commuting accidents are covered in most EU countries on the direct route. Report it the same way.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🤒Sick and pressured→📄No contract→💼Unpaid wages→⚖️Unfair dismissal→

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