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Housing · Luxembourg
Updated September 2026

🐀 Rats, cockroaches or bedbugs — who do I report an infestation to?

Direct answer

In a rental the landlord deals with pests that come from the building — rats, cockroaches, mice — unless you demonstrably caused them; bedbugs are argued about everywhere, but the landlord still has to act. Report in writing. Administration communale (guichet.public.lu) — the municipality — has a pest-control service or a duty to act on public-health grounds and handles rats in the street or in bins. Direction de la santé — Division de l'inspection sanitaire / commune (sante.public.lu) inspects unhealthy housing and can order the landlord to treat. Justice de paix (justice.public.lu) decides rent reduction if the home is partly unusable.

Call firstAdministration communale
Report toDirection de la santé — Division de l'inspection sanitaire / commune
If that failsJustice de paix

🗣️ What to say

"Since [date] there are [rats / cockroaches / bedbugs] at [address], photos attached. Please arrange professional pest control by [deadline] and find the source. Until the home is pest-free I reduce the rent by [%]."

🪜 Step by step

  1. DocumentPhotos, dates, where; bedbug bites and traces on the mattress; rat droppings and holes.
  2. Report to the landlord in writingWith a deadline. Ask for a professional company and for the source (drains, waste room, neighbour) to be dealt with.
  3. Municipality: Administration communaleFor rats outside and for landlords who do nothing; many cities treat rats for free.
  4. Inspection: Direction de la santé — Division de l'inspection sanitaire / communeEnvironmental health can declare the home unhealthy and order treatment.
  5. Rent reduction: Justice de paixBackdated to the report, proportional to the rooms you cannot use.

📇 All contacts

Administration communaleNuisances, roads, waste, civil registry, lost propertyFor anything the municipality handles🔗 guichet.public.lu
Direction de la santé — Division de l'inspection sanitaire / communeSanitation, mould, pests, nuisancesWhen health is at risk at home🔗 sante.public.lu
Justice de paixHandles tenancy disputes, simple procedureAfter the formal notice goes unanswered🔗 justice.public.lu/fr/organisation-justice/juridictions-ordre-judiciaire/justices-paix.html
ULC — Union luxembourgeoise des consommateursLegal advice for membersBefore you write, for deductions📞 49 60 22 1🔗 www.ulc.lu

❓ Frequently asked

Bedbugs: who pays?

Practice varies. Most tenancy bodies make the landlord treat and only charge the tenant if the tenant clearly brought them in — which is very hard to prove.

The whole building is infested

Then it is the building's problem and the landlord must treat all flats at once; single-flat treatment fails. Tell Direction de la santé — Division de l'inspection sanitaire / commune — they can order a building-wide programme.

Can I break the lease?

If the home is unfit and the landlord will not act, an inspection report supports termination without notice in most countries.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “rats in rental landlord responsibility Luxembourg”
  • “report pest infestation municipality”
  • “bedbugs landlord or tenant pays”
  • “cockroaches apartment who to call”
  • “rent reduction pests”

🧭 Is this still correct?

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