My pet is missing — where do I report it?

Direct answer

A microchipped pet is found through the chip database: report it missing at REIAC / registro autonómico de animales de compañía (reiac.es) so any vet or shelter scanning the chip sees it — and check your contact details there are current. Then SEPRONA (Guardia Civil) / servicios veterinarios autonómicos (062) — the animal shelter and the animal-welfare organisation for Spain, which take in strays — and Ayuntamiento — Policía local / atención ciudadana (010), the municipality, which collects animals from the street. Search at dawn and dusk with something that smells of home; most cats are within a few hundred metres, hiding.

Call firstREIAC / registro autonómico de animales de compañía

Report toSEPRONA (Guardia Civil) / servicios veterinarios autonómicos

If that failsAyuntamiento — Policía local / atención ciudadana

🗣️ What to say

"My [dog/cat], [name, breed, colour, age, chip number], went missing on [date] from [address/area]. [Wearing collar / not.] Please register it as missing and tell me which shelters to contact. Photo attached."

🪜 Step by step

Chip database: REIAC / registro autonómico de animales de compañíaMark missing, update your phone number.
Shelters and vets: SEPRONA (Guardia Civil) / servicios veterinarios autonómicosCall and email the local shelters and vets with a photo; visit shelters in person — descriptions get lost.
Municipality: Ayuntamiento — Policía local / atención ciudadanaFound animals are taken in by the municipal service; report yours so they match.
NeighbourhoodPosters with a photo, local social-media groups, neighbours' sheds and garages. Cats: put the litter tray outside.
Keep lookingCats turn up weeks later; dogs are usually found within days. Report a found pet the same way if you find one.

📇 All contacts

REIAC / registro autonómico de animales de compañíaMissing report, chip searchImmediately after the pet goes missing🔗 www.reiac.es

SEPRONA (Guardia Civil) / servicios veterinarios autonómicosAnimal abuse: inspection, seizure, prosecutionNeglect or abuse📞 062 🔗 www.guardiacivil.es/es/institucional/Conocenos/especialidades/Medio_ambiente

Ayuntamiento — Policía local / atención ciudadanaNuisances, roads, waste, registry, lost propertyFor anything the municipality handles📞 010 🔗 www.femp.es

Policía Nacional — denunciaReport at a station or start online; Guardia Civil cyber unitAlways — the basis for bank, insurer and platform📞 091 🔗 www.policia.es/_es/denuncias.php

❓ Frequently asked

Not chipped

Report anyway with photos; a found animal is matched by description. Microchipping is compulsory for dogs in most EU countries — get it done when the pet is back.

Someone found it and wants money

A finder can claim reasonable expenses, not a ransom. If it feels like a scam, involve the police.

Lost abroad on holiday

Chip databases are linked through the European pet-network; report at home and in the country you are in.

📎 Sources

Last checked: 2026-09-26

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🐕 My pet is missing — where do I report it?