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Housing · Spain
Updated September 2026

🔊 The neighbours make noise every night — who do I call?

Direct answer

Talk first, once, calmly — it works more often than any authority. If it goes on, keep a noise diary (date, time, what, how long), then: for noise right now at night, the police non-emergency line Policía Local — 092 (092) — not the emergency number. For a pattern, Ayuntamiento — Medio Ambiente / ordenanza de ruidos (femp.es) — the municipality enforces quiet hours and can fine. In rented buildings, tell the landlord or manager in writing; they must act. Servicio de mediación vecinal municipal offers free neighbour mediation.

Call firstPolicía Local — 092
Report toAyuntamiento — Medio Ambiente / ordenanza de ruidos
If that failsServicio de mediación vecinal municipal

🗣️ What to say

"Since [date] there is loud [music/shouting/works] at [address] almost every night between [time] and [time]. I have spoken to them on [date] without result and kept a log. I request that you check and enforce the quiet hours."

🪜 Step by step

  1. One conversationDaytime, calm, specific: which nights, which hours. Many people have no idea how far sound travels.
  2. Keep a diaryDate, time, type, duration, and a short phone recording. Three weeks of entries make a case.
  3. Night, right now: Policía Local — 092The non-emergency line; officers can come, warn and fine. Do not use 112 for noise.
  4. A pattern: Ayuntamiento — Medio Ambiente / ordenanza de ruidosThe municipality applies the local quiet-hours rule and can impose fines or, for businesses, conditions.
  5. Mediation: Servicio de mediación vecinal municipalFree, voluntary, and surprisingly effective when both sides want to keep living there.

📇 All contacts

Policía Local — 092Attends, measures and writes a reportWhile the noise is on📞 092🔗 www.femp.es
Ayuntamiento — Medio Ambiente / ordenanza de ruidosApplies the by-law, proceedings and finesFor a pattern, with your log🔗 www.femp.es
Servicio de mediación vecinal municipalFree mediation between neighboursBefore going to court🔗 www.femp.es

❓ Frequently asked

What are the quiet hours?

Typically 22:00–07:00 on weekdays, later on weekends, set by municipal by-laws; some countries add an afternoon rest. Ayuntamiento — Medio Ambiente / ordenanza de ruidos publishes the exact hours.

Can I get the neighbour evicted?

Only the landlord can, and only after documented, repeated disturbance despite warnings. Your diary and the police reports are what make that possible.

What about construction noise?

Works have their own hours (usually not at night or on Sundays) and permits; report to Ayuntamiento — Medio Ambiente / ordenanza de ruidos with the address.

📎 Sources

Last checked: 2026-09-26

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  • “noisy neighbours who to call Spain”
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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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