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Papers · Austria
Updated September 2026

👥 Someone I do not know is registered at my address — how do I remove them?

Direct answer

It happens more than you would think: a previous tenant who never deregistered, or a fraudster using your address. It can affect your benefits, taxes and mail, so act. Ask Meldeamt der Gemeinde / Magistrat (oesterreich.gv.at) — the population registry — to start an address investigation: you declare that the person does not live there, they check, and the entry is corrected or moved to "unknown". Gemeindeamt / Magistrat — Bürgerservice (oesterreich.gv.at) is the desk for it in many municipalities. If mail arrives suggesting fraud (loans, orders, court letters in their name), Polizei — Polizeiinspektion / 133 (133) takes the report.

Call firstMeldeamt der Gemeinde / Magistrat
Report toGemeindeamt / Magistrat — Bürgerservice
If that failsPolizei — Polizeiinspektion / 133

🗣️ What to say

"[Name], unknown to me, appears to be registered at my address [address]. I am the [tenant/owner] and live here [alone / with …]. This person does not live here and never has / left on [date]. I ask you to investigate and correct the register, and to confirm when it is done."

🪜 Step by step

  1. Check your registrationOnline with your digital ID: who is registered at the address. Screenshot it.
  2. Request the investigation: Meldeamt der Gemeinde / MagistratWritten declaration; some municipalities have a form. Mention benefits or tax effects for priority.
  3. Return their mail"Not at this address" on the envelope, back in the box. Do not open it.
  4. Fraud signs: Polizei — Polizeiinspektion / 133Debt letters, parcels, court notices in their name — report, and keep copies.
  5. ConfirmationAsk for written confirmation of the correction; benefit and tax agencies use the register date.

📇 All contacts

Meldeamt der Gemeinde / MagistratRegistration, registration certificateWithin 3 days of moving in🔗 www.oesterreich.gv.at/themen/dokumente_und_recht/an__ab__und_ummeldung.html
Gemeindeamt / Magistrat — BürgerserviceMunicipal office: registration, order, noise, waste, lost propertyFor anything the municipality regulates🔗 www.oesterreich.gv.at
Polizei — Polizeiinspektion / 133Report at any police stationBurglary, theft, threats, stalking📞 133🔗 www.polizei.gv.at
VolksanwaltschaftComplaints about authorities, freeWhen the authority does not answer or acts unfairly📞 0800 223 223🔗 volksanwaltschaft.gv.at

❓ Frequently asked

Does it affect my benefits?

It can — a "household" of two changes calculations. Tell the benefit agency in writing that the person does not live there and that an investigation is running.

A former flatmate will not deregister

The same investigation route. Their new address is their problem; the register can set them to "departed, unknown".

Someone used my address for a company

Report to the company register as well; a registered office at your home without consent can be removed.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “unknown person registered at my address Austria”
  • “remove someone from my address registry”
  • “address investigation municipality”
  • “former tenant still registered”
  • “address fraud report”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🚚Register your address→📑Registry extract→📜Apostille→🔢National ID number→

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