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Health · Austria
Updated September 2026

🧒 I am worried a child is being abused or neglected — who do I tell?

Direct answer

You do not need proof — a worry is enough, and you will not be blamed if it turns out to be nothing. Kinder- und Jugendhilfe (Jugendamt) (kinderrechte.gv.at) is the child-protection service for Austria: they assess, advise you about what you have seen, and act if needed; you can call anonymously. Rat auf Draht (147) is the helpline for children and young people themselves — tell the child it exists. A child in immediate danger: Polizei — Polizeiinspektion / 133 (133).

Call firstKinder- und Jugendhilfe (Jugendamt)
Report toRat auf Draht
If that failsPolizei — Polizeiinspektion / 133

🗣️ What to say

"I am worried about a child, [name/age if known], at [address / school]. I have noticed [what: injuries, statements, being left alone, hunger, fear] on [dates]. I am [neighbour / teacher / relative]. I would like advice on what to do / to report this."

🪜 Step by step

  1. Write down what you sawFacts, dates, the child's own words if any. Do not interrogate the child.
  2. Call Kinder- und Jugendhilfe (Jugendamt)For advice first if you are unsure; they help you decide. Anonymity is possible.
  3. Danger now: Polizei — Polizeiinspektion / 133Police and emergency services. Do not wait for the service's office hours.
  4. Professionals: your dutyTeachers, doctors and carers have a legal duty or a protocol to report. Use it.
  5. Keep the child in viewA trusted adult who keeps noticing is the best protection until the service acts.

📇 All contacts

Kinder- und Jugendhilfe (Jugendamt)Child protection, reports of children at riskWhen worried about a child🔗 www.kinderrechte.gv.at
Rat auf DrahtHelpline for children and teenagers, 24/7For children and teenagers📞 147🔗 www.rataufdraht.at
Polizei — Polizeiinspektion / 133Report at any police stationBurglary, theft, threats, stalking📞 133🔗 www.polizei.gv.at
Sozialministeriumservice / Pflegegeld (PVA)Care allowance, disability pass, supportFor care and support benefits📞 05 99 88🔗 www.sozialministeriumservice.at
WEISSER RING ÖsterreichVictim support, court accompaniment, victim helplineAfter any crime📞 0800 112 112🔗 www.weisser-ring.at

❓ Frequently asked

Will the child be taken away?

Removal is the last resort; the first response is support for the family. Reporting is the start of help, not of separation.

What if I am wrong?

Reports in good faith carry no liability. Services expect and prefer early, uncertain reports.

The child told me something in confidence

You can promise to help, not to keep it secret. Explain that you have to tell someone whose job it is to keep them safe.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “report child abuse Austria”
  • “child protection helpline Austria”
  • “worried about a child who to call”
  • “child neglect report anonymous”
  • “child helpline number”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🆘Domestic violence→🏥Medical complaint→👨‍⚕️Find a doctor→♿Care support refused→

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