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Health · Liechtenstein
Updated September 2026

🏥 I have a complaint about a doctor or hospital — who do I go to?

Direct answer

Start with the complaints officer of the hospital or practice — every provider must have one, and most issues are resolved there with an explanation or apology. If not, Amt für Gesundheit — Aufsicht (+423 236 73 40) is the independent body for patient complaints in Liechtenstein: free, and it can investigate. Concerns about a doctor's fitness to practise go to Liechtensteinische Ärztekammer (aerztekammer.li). For compensation after a treatment error, Patientenschutz Liechtenstein or a lawyer — and ask for your full medical file first, which you are entitled to.

Call firstAmt für Gesundheit — Aufsicht
Report toLiechtensteinische Ärztekammer
If that failsPatientenschutz Liechtenstein

🗣️ What to say

"On [date] I was treated at [provider] by [name]. I want to make a formal complaint about [what happened]. I request a written response, and a copy of my complete medical file."

🪜 Step by step

  1. Ask for your fileYou have the right to a copy of your records. Get it before anything else; it is the evidence.
  2. Complaints officer firstIn writing, with dates and names. A response within a set time is mandatory.
  3. Not resolved: Amt für Gesundheit — AufsichtThe patient ombudsman or complaints commission investigates independently and free of charge.
  4. Professional conduct: Liechtensteinische ÄrztekammerThe medical council or disciplinary board deals with the doctor's conduct, not with your compensation.
  5. Compensation: Patientenschutz LiechtensteinLiability claims run through the provider's insurer or a compensation scheme; deadlines apply from the moment you knew of the harm.

📇 All contacts

Amt für Gesundheit — AufsichtExamines complaints about healthcare and providersWhen the provider did not resolve the complaint📞 +423 236 73 40🔗 www.llv.li/de/landesverwaltung/amt-fuer-gesundheit
Liechtensteinische ÄrztekammerProfessional proceedings against doctorsFor concerns about competence or ethics🔗 www.aerztekammer.li
Patientenschutz LiechtensteinIndependent advice for patientsFor orientation and help with the complaint🔗 www.patientenschutz.li

❓ Frequently asked

Can I switch doctor during the complaint?

Yes, at any time. The complaint does not affect your right to care.

Is there a deadline?

Complaints: usually none, but sooner is stronger. Compensation claims: often 3–5 years from discovery. Ask Amt für Gesundheit — Aufsicht.

They say the file is "internal"

It is not. Your medical records are yours to read and copy; refusal is itself a complaint for Amt für Gesundheit — Aufsicht.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “complaint about doctor Liechtenstein”
  • “patient ombudsman Liechtenstein”
  • “hospital complaint procedure”
  • “medical error compensation Liechtenstein”
  • “get my medical records”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

⚕️Medical negligence→👨‍⚕️Find a doctor→🧒Child at risk→♿Care support refused→

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