← FFCheckWho do I contact?PL
Housing · Poland
Updated September 2026

🤝 A dispute with my neighbour is getting out of hand — who can help?

Direct answer

Most neighbour conflicts — hedges, parking, smells, children, a dog — never need a lawyer; they need a third person in the room. Ośrodek mediacji / mediacja sąsiedzka (gmina) (gov.pl) offers free or cheap neighbourhood mediation in Poland and settles most cases in one or two sessions. If the problem is a rule being broken (building, noise, waste, boundaries), Urząd gminy / miasta — straż miejska (986) enforces it. If it has become threats, damage or harassment, Policja — zawiadomienie o przestępstwie (112) — report it, with a log.

Call firstOśrodek mediacji / mediacja sąsiedzka (gmina)
Report toUrząd gminy / miasta — straż miejska
If that failsPolicja — zawiadomienie o przestępstwie

🗣️ What to say

"Since [date] we have a conflict with our neighbours at [address] about [issue]. Talking directly has not worked. We would like to try mediation and ask you to contact them and propose a meeting."

🪜 Step by step

  1. One calm conversationIn person, daytime, about one concrete thing. Many neighbours do not know they are a problem.
  2. Keep a logDates, times, what happened, witnesses, photos. Facts calm everyone down, including you.
  3. Mediation: Ośrodek mediacji / mediacja sąsiedzka (gmina)Neutral, confidential, free or cheap. The agreement is written down and usually holds.
  4. Rules broken: Urząd gminy / miasta — straż miejskaThe municipality handles boundary, building, waste and nuisance rules; it can inspect and order.
  5. Threats or damage: Policja — zawiadomienie o przestępstwieReport with the log. Harassment is a crime; an official report often stops it on its own.

📇 All contacts

Ośrodek mediacji / mediacja sąsiedzka (gmina)Mediation in neighbour and consumer disputesNeighbour and consumer disputes🔗 www.gov.pl/web/sprawiedliwosc/mediacje
Urząd gminy / miasta — straż miejskaNuisances, roads, waste, registration, lost propertyFor anything the municipality handles📞 986🔗 www.gov.pl/web/gov/uslugi-dla-obywatela
Policja — zawiadomienie o przestępstwieReport at a station or online; case number immediatelyAlways — the basis for bank, insurer and platform📞 112🔗 www.policja.pl
Nieodpłatna pomoc prawna (punkty w powiatach)Free legal advice for anyone who cannot payWhen you cannot afford a lawyer🔗 np.ms.gov.pl

❓ Frequently asked

Is mediation binding?

The signed agreement is a contract. If it is broken, you have a much stronger case at the municipality or in court.

My neighbour refuses mediation

The mediator will invite them twice. A refusal noted in writing helps you later; some countries require a mediation attempt before court.

Can I go to court instead?

Yes, but it is slow and poisons the relationship. Courts in many countries send neighbour cases to mediation first anyway.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “neighbour dispute mediation Poland”
  • “neighbour conflict who to contact”
  • “neighbourhood mediation free”
  • “neighbour harassment report”
  • “boundary dispute neighbour”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🔊Noisy neighbours→🏢Service charges→🔑Deposit not returned→🔧Landlord won't repair→

Your tools for Poland

Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Energy · PolandElectricity & gasThe rules that protect you as an electricity and gas customer in Poland, and who to contact. Every fact is checked on an official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.