My bike was stolen — what is the procedure?

Direct answer

Report it to Policja — zawiadomienie o przestępstwie (112) with the frame number — without it the bike cannot be traced or claimed; the number is on the frame, the receipt or your registration. Check Znakowanie i rejestr rowerów (Policja) (policja.pl), the bike register or lost-property route for Poland: recovered bikes are matched there, and registering yours now makes the next theft a claim. Contents or bike insurance pays with the police report; if they refuse, Biuro Rzeczy Znalezionych (starostwo) / PKP (gov.pl).

Call firstPolicja — zawiadomienie o przestępstwie

Report toZnakowanie i rejestr rowerów (Policja)

If that failsBiuro Rzeczy Znalezionych (starostwo) / PKP

🗣️ What to say

"My bicycle, [brand, model, colour, frame number], was stolen on [date] between [time] and [time] at [place], locked with [lock]. Photos attached. I want to file a report and get a case number for my insurer."

🪜 Step by step

Frame numberUnder the bottom bracket, on the head tube or the receipt. Photograph it now for the next time.
Report to Policja — zawiadomienie o przestępstwieOnline, ten minutes. Case number for insurance and for the register.
Register: Znakowanie i rejestr rowerów (Policja)Mark it stolen in the national register; check it weekly and second-hand sites.
InsuranceHousehold or bike insurance: report within the deadline, with the police number and the receipt.
Found it for sale?Do not confront. Give the police the listing and the frame number; they recover it.

📇 All contacts

Policja — zawiadomienie o przestępstwieReport at a station or online; case number immediatelyAlways — the basis for bank, insurer and platform📞 112 🔗 www.policja.pl

Znakowanie i rejestr rowerów (Policja)Police bike marking and registerRight after the theft, with the frame number🔗 policja.pl

Biuro Rzeczy Znalezionych (starostwo) / PKPLost propertyIn the first days🔗 www.gov.pl/web/gov/odbierz-rzecz-znaleziona

Urząd gminy / miasta — straż miejskaNuisances, roads, waste, registration, lost propertyFor anything the municipality handles📞 986 🔗 www.gov.pl/web/gov/uslugi-dla-obywatela

Rzecznik Finansowy — ubezpieczeniaInterventions against insurersAfter the insurer's refusal📞 22 333 73 28 🔗 rf.gov.pl

❓ Frequently asked

Is it worth reporting?

Yes — insurance requires it, recovered bikes are returned only to reported owners, and the statistics decide where police put effort.

I have no receipt

Photos, the frame number, a bank statement of the purchase are enough for the report and usually for the insurer.

E-bike with an app

Report the location the app shows to the police; do not go alone.

📎 Sources

Last checked: 2026-09-26

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🚲 My bike was stolen — what is the procedure?