My pet is missing — where do I report it?

Direct answer

A microchipped pet is found through the chip database: report it missing at Safe-Animal / bazy chipów (Europetnet) (safe-animal.eu) so any vet or shelter scanning the chip sees it — and check your contact details there are current. Then Powiatowy lekarz weterynarii / organizacje (OTOZ Animals, TOZ) / Policja (otoz.pl) — the animal shelter and the animal-welfare organisation for Poland, which take in strays — and Urząd gminy / miasta — straż miejska (986), the municipality, which collects animals from the street. Search at dawn and dusk with something that smells of home; most cats are within a few hundred metres, hiding.

Call firstSafe-Animal / bazy chipów (Europetnet)

Report toPowiatowy lekarz weterynarii / organizacje (OTOZ Animals, TOZ) / Policja

If that failsUrząd gminy / miasta — straż miejska

🗣️ What to say

"My [dog/cat], [name, breed, colour, age, chip number], went missing on [date] from [address/area]. [Wearing collar / not.] Please register it as missing and tell me which shelters to contact. Photo attached."

🪜 Step by step

Chip database: Safe-Animal / bazy chipów (Europetnet)Mark missing, update your phone number.
Shelters and vets: Powiatowy lekarz weterynarii / organizacje (OTOZ Animals, TOZ) / PolicjaCall and email the local shelters and vets with a photo; visit shelters in person — descriptions get lost.
Municipality: Urząd gminy / miasta — straż miejskaFound animals are taken in by the municipal service; report yours so they match.
NeighbourhoodPosters with a photo, local social-media groups, neighbours' sheds and garages. Cats: put the litter tray outside.
Keep lookingCats turn up weeks later; dogs are usually found within days. Report a found pet the same way if you find one.

📇 All contacts

Safe-Animal / bazy chipów (Europetnet)Missing report, chip searchImmediately after the pet goes missing🔗 www.safe-animal.eu

Powiatowy lekarz weterynarii / organizacje (OTOZ Animals, TOZ) / PolicjaAnimal abuse: intervention, removalNeglect or abuse🔗 www.otoz.pl

Urząd gminy / miasta — straż miejskaNuisances, roads, waste, registration, lost propertyFor anything the municipality handles📞 986 🔗 www.gov.pl/web/gov/uslugi-dla-obywatela

Policja — zawiadomienie o przestępstwieReport at a station or online; case number immediatelyAlways — the basis for bank, insurer and platform📞 112 🔗 www.policja.pl

❓ Frequently asked

Not chipped

Report anyway with photos; a found animal is matched by description. Microchipping is compulsory for dogs in most EU countries — get it done when the pet is back.

Someone found it and wants money

A finder can claim reasonable expenses, not a ransom. If it feels like a scam, involve the police.

Lost abroad on holiday

Chip databases are linked through the European pet-network; report at home and in the country you are in.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🐕 My pet is missing — where do I report it?