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Electricity & gas · Czechia
Checked 2026-09-27

📟 Smart meter in Czechia: do I have to accept one?

The short answer

A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.

📜 The rules in Czechia

Smart meter

Since 1 July 2024 distributors must install smart meters free of charge for all low-voltage customers using more than 6 MWh a year; the deadline is 30 June 2027. Customers do not need to apply.

Official source: mpo.gov.cz · Checked 2026-09-27

🪜 Step by step

  1. Check the letterWho installs it, the grid operator or the supplier, and when?
  2. Know your rightsSee below what the rules in Czechia are on the rollout and on refusing.
  3. Protect your dataAsk what data is collected and how often. You can usually see your own use online.
  4. Report problemsIf the meter seems wrong, ask the grid operator for a meter test.

📇 Who to contact

ČEZ Distribuce — most of Bohemia and northern MoraviaRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 800 850 860🔗 www.cezdistribuce.cz/cs/pro-zakazniky/nahlasit/chci-nahlasit-poruchu
EG.D — South Bohemia and South MoraviaRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 800 22 55 77🔗 www.egd.cz/poruchy-elektricke-site
PREdistribuce — Prague and RoztokyRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 800 823 823🔗 www.predistribuce.cz/cs/kontakt/predistribuce/poruchova-linka-distribuce
Energetický regulační úřad (ERÚ)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +420 564 578 666🔗 eru.gov.cz
dTestIndependent advice for consumersFor advice, template letters and a second opinion🔗 www.dtest.cz

❓ Questions

Does a smart meter cost extra?

The costs are usually part of the network charges. Some countries charge people who refuse.

Is my data safe?

Meter data is protected by data-protection law, and you decide who else may see detailed data.

What if the readings look wrong?

Ask the grid operator to check the meter.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

More help in Czechia

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