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Safety · Norway
Updated September 2026

📲 A message from my "child" with a new number asked for money — is it a scam?

Direct answer

Yes. The "Hi mum, new number, can you pay this bill for me" message is the most common scam in Europe, now also by voice with cloned voices. Call your child on the old number. If you already paid, call Your bank — card and payment line immediately — a transfer can sometimes be recalled within the day — and then report to Politiet — anmeldelse (02800); the accounts used are money mules that the police freeze. Forbrukertilsynet (23 400 600) logs the numbers and warns others.

Call firstYour bank — card and payment line
Report toPolitiet — anmeldelse
If that failsForbrukertilsynet

🗣️ What to say

"I received a message on [date] from [number] claiming to be my [son/daughter] and asking me to transfer [amount] to [account]. I paid at [time]. I now know it was fraud. Please recall the transfer and tell me the case reference for the police report."

🪜 Step by step

  1. Verify by callingThe real person on the number you already have. Every time, for any request for money.
  2. Bank the same hourRecall on a transfer; the receiving bank can freeze it if the money is still there.
  3. Report to Politiet — anmeldelseThe messages, the number, the account. Online reporting exists in most countries.
  4. Warn Forbrukertilsynet and the familyConsumer bodies track the numbers; your family group chat is the best prevention.
  5. Agree a family passwordA word only you know, asked for whenever someone "new" asks for money.

📇 All contacts

Your bank — card and payment lineRecall a transfer, chargeback, block a card, freeze the accountImmediately, 24/7 — the number is on the back of your card
Politiet — anmeldelseReport online or via 02800Always — the basis for bank, insurer and platform📞 02800🔗 www.politiet.no/tjenester/anmelde
ForbrukertilsynetGuidance and mediation between you and the seller, freeWhen the shop refuses📞 23 400 600🔗 www.forbrukertilsynet.no
Støttesenter for kriminalitetsutsatte (politiet) / Kontoret for voldsoffererstatningFree support and guidance, violent-crime compensationAfter any crime📞 800 40 008🔗 www.politiet.no/tjenester/stottesenter-for-kriminalitetsutsatte

❓ Frequently asked

The voice was my child's

Voice cloning from a few seconds of social-media video is now cheap. Hang up and call back on the known number — a real emergency survives a callback.

Can I get the money back?

Sometimes, if the bank acts within hours. After that, only if the police freeze the mule account. Report anyway.

They knew my child's name

Names come from leaked data and social media. It proves nothing.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “hi mum new number scam Norway”
  • “whatsapp family scam money back”
  • “child new number asking money scam”
  • “report whatsapp fraud Norway”
  • “voice clone scam call”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🎯Phishing message→💳Scammed online→🆔Identity theft→💻Online harassment→

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