Child at risk — Kohaliku omavalitsuse lastekaitsetöötaja

Direct answer

You do not need proof — a worry is enough, and you will not be blamed if it turns out to be nothing. Kohaliku omavalitsuse lastekaitsetöötaja / Sotsiaalkindlustusamet (116 111) is the child-protection service for Estonia: they assess, advise you about what you have seen, and act if needed; you can call anonymously. Lasteabi — 116 111 (116 111) is the helpline for children and young people themselves — tell the child it exists. A child in immediate danger: Politsei- ja Piirivalveamet — teade (112).

Call firstKohaliku omavalitsuse lastekaitsetöötaja / Sotsiaalkindlustusamet

Report toLasteabi — 116 111

If that failsPolitsei- ja Piirivalveamet — teade

🗣️ What to say

"I am worried about a child, [name/age if known], at [address / school]. I have noticed [what: injuries, statements, being left alone, hunger, fear] on [dates]. I am [neighbour / teacher / relative]. I would like advice on what to do / to report this."

🪜 Step by step

Write down what you sawFacts, dates, the child's own words if any. Do not interrogate the child.
Call Kohaliku omavalitsuse lastekaitsetöötaja / SotsiaalkindlustusametFor advice first if you are unsure; they help you decide. Anonymity is possible.
Danger now: Politsei- ja Piirivalveamet — teadePolice and emergency services. Do not wait for the service's office hours.
Professionals: your dutyTeachers, doctors and carers have a legal duty or a protocol to report. Use it.
Keep the child in viewA trusted adult who keeps noticing is the best protection until the service acts.

📇 All contacts

Kohaliku omavalitsuse lastekaitsetöötaja / SotsiaalkindlustusametReporting a child in needWhen a child may be at risk📞 116 111 🔗 www.sotsiaalkindlustusamet.ee

Lasteabi — 116 111Advice and reports about children, 24/7Worry about a child📞 116 111 🔗 www.lasteabi.ee

Politsei- ja Piirivalveamet — teadeCrime report online or at a stationAlways — the basis for bank, insurer and platform📞 112 🔗 www.politsei.ee/et/juhend/kuriteoteate-esitamine

Kohaliku omavalitsuse sotsiaalosakond / Sotsiaalkindlustusamet — puude tuvastamineHome service, carer support, disability assessmentFor care and support🔗 www.sotsiaalkindlustusamet.ee

Ohvriabi (Sotsiaalkindlustusamet) — 116 006Free victim support, state compensationAfter any crime📞 116 006 🔗 www.palunabi.ee

❓ Frequently asked

Will the child be taken away?

Removal is the last resort; the first response is support for the family. Reporting is the start of help, not of separation.

What if I am wrong?

Reports in good faith carry no liability. Services expect and prefer early, uncertain reports.

The child told me something in confidence

You can promise to help, not to keep it secret. Explain that you have to tell someone whose job it is to keep them safe.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“report child abuse Estonia”
“child protection helpline Estonia”
“worried about a child who to call”
“child neglect report anonymous”
“child helpline number”

🧭 Is this still correct?

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