The neighbours make noise every night — who do I call?

Direct answer

Talk first, once, calmly — it works more often than any authority. If it goes on, keep a noise diary (date, time, what, how long), then: for noise right now at night, the police non-emergency line Policija — 192 (192) — not the emergency number. For a pattern, Najmodavac / upravitelj zgrade (szp.hr) — the municipality enforces quiet hours and can fine. In rented buildings, tell the landlord or manager in writing; they must act. Komunalno redarstvo / sanitarna inspekcija offers free neighbour mediation.

Call firstPolicija — 192

Report toNajmodavac / upravitelj zgrade

If that failsKomunalno redarstvo / sanitarna inspekcija

🗣️ What to say

"Since [date] there is loud [music/shouting/works] at [address] almost every night between [time] and [time]. I have spoken to them on [date] without result and kept a log. I request that you check and enforce the quiet hours."

🪜 Step by step

One conversationDaytime, calm, specific: which nights, which hours. Many people have no idea how far sound travels.
Keep a diaryDate, time, type, duration, and a short phone recording. Three weeks of entries make a case.
Night, right now: Policija — 192The non-emergency line; officers can come, warn and fine. Do not use 112 for noise.
A pattern: Najmodavac / upravitelj zgradeThe municipality applies the local quiet-hours rule and can impose fines or, for businesses, conditions.
Mediation: Komunalno redarstvo / sanitarna inspekcijaFree, voluntary, and surprisingly effective when both sides want to keep living there.

📇 All contacts

Policija — 192Attends disturbances, can fineWhile the noise is on📞 192 🔗 policija.gov.hr

Najmodavac / upravitelj zgradeObliged to enforce the house rulesFor repeated noise, with a log🔗 www.szp.hr

Komunalno redarstvo / sanitarna inspekcijaNoise from venues, construction sites and installationsWhen the source is not a neighbour🔗 dirh.gov.hr/podnosenje-prijava/83

❓ Frequently asked

What are the quiet hours?

Typically 22:00–07:00 on weekdays, later on weekends, set by municipal by-laws; some countries add an afternoon rest. Najmodavac / upravitelj zgrade publishes the exact hours.

Can I get the neighbour evicted?

Only the landlord can, and only after documented, repeated disturbance despite warnings. Your diary and the police reports are what make that possible.

What about construction noise?

Works have their own hours (usually not at night or on Sundays) and permits; report to Najmodavac / upravitelj zgrade with the address.

📎 Sources

Last checked: 2026-09-26

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🔊 The neighbours make noise every night — who do I call?