I lost my passport abroad — how do I get home? · Malta

Direct answer

Report the loss or theft to the local police — the report is what the consulate and the insurer need — then contact Ministeru għall-Affarijiet Barranin — Direttorat għas-Servizzi Konsulari (2204 2200), the consular emergency line of Malta: the nearest embassy or consulate issues an emergency travel document within a day or two, on presentation of the report, a photo, another ID or proof of nationality, and a fee. No embassy nearby? Any other EU country's embassy must help EU citizens. Travel insurance — Arbitru għas-Servizzi Finanzjarji (8007 2366) if it refuses — covers the extra costs.

Call firstMinisteru għall-Affarijiet Barranin — Direttorat għas-Servizzi Konsulari

Report toPulizija ta' Malta — għassa tal-pulizija / 112

If that failsArbitru għas-Servizzi Finanzjarji

🗣️ What to say

"I am a citizen of Malta in [city, country]. My passport was [lost / stolen] on [date]; police report [number]. I am travelling on [date] and need an emergency travel document. Which consulate is nearest, what do you need, and can I book an appointment?"

🪜 Step by step

Police reportLocal police station; ask for a copy in English if possible.
Consular line: Ministeru għall-Affarijiet Barranin — Direttorat għas-Servizzi Konsulari24/7 in most countries. They tell you the nearest post and what to bring.
Emergency documentPhotos (any photo shop), the report, a copy of the old passport if you have one, fee. Valid for the trip home only.
No embassy of MaltaAny other EU member state's consulate is obliged to help EU citizens on the same terms.
Insurance and airlineKeep receipts; tell the airline you will travel on an emergency document — some routes need a visa check.

📇 All contacts

Ministeru għall-Affarijiet Barranin — Direttorat għas-Servizzi KonsulariConsular assistance abroad, emergency lineIn an emergency abroad📞 2204 2200 🔗 foreign.gov.mt/en/Government/Consular

Pulizija ta' Malta — għassa tal-pulizija / 112Report at any police stationTheft, threats, stalking📞 112 🔗 pulizija.gov.mt

Arbitru għas-Servizzi FinanzjarjiComplaints against insurersAfter the insurer's refusal📞 8007 2366 🔗 www.financialarbiter.org.mt

Identità — Uffiċċju tar-Reġistru Pubbliku / ID cardsID cards, certificates, address registrationOn settling in Malta📞 2590 4300 🔗 identita.gov.mt

❓ Frequently asked

Can I fly home with just the police report?

No; you need an emergency document or a temporary passport. Within Schengen a national ID card also works if you have one.

My residence permit was in the passport

Tell Ministeru għall-Affarijiet Barranin — Direttorat għas-Servizzi Konsulari and the immigration authority at home; you may need a return visa. Start the same day.

Children's passports

Same procedure; both parents' consent may be required for a minor's emergency document.

📎 Sources

Last checked: 2026-09-26

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🛂 I lost my passport abroad — how do I get home?