My bike was stolen — what is the procedure?

Direct answer

Report it to Polícia SR — oznámenie (158) with the frame number — without it the bike cannot be traced or claimed; the number is on the frame, the receipt or your registration. Check Straty a nálezy obce / DPB a ZSSK (dpb.sk), the bike register or lost-property route for Slovakia: recovered bikes are matched there, and registering yours now makes the next theft a claim. Contents or bike insurance pays with the police report; if they refuse, Obecný / mestský úrad (slovensko.sk).

Call firstPolícia SR — oznámenie

Report toStraty a nálezy obce / DPB a ZSSK

If that failsObecný / mestský úrad

🗣️ What to say

"My bicycle, [brand, model, colour, frame number], was stolen on [date] between [time] and [time] at [place], locked with [lock]. Photos attached. I want to file a report and get a case number for my insurer."

🪜 Step by step

Frame numberUnder the bottom bracket, on the head tube or the receipt. Photograph it now for the next time.
Report to Polícia SR — oznámenieOnline, ten minutes. Case number for insurance and for the register.
Register: Straty a nálezy obce / DPB a ZSSKMark it stolen in the national register; check it weekly and second-hand sites.
InsuranceHousehold or bike insurance: report within the deadline, with the police number and the receipt.
Found it for sale?Do not confront. Give the police the listing and the frame number; they recover it.

📇 All contacts

Polícia SR — oznámenieCriminal complaint online or at a stationAlways — the basis for bank, insurer and platform📞 158 🔗 www.minv.sk/?trestne-oznamenie

Straty a nálezy obce / DPB a ZSSKLost propertyIn the first days🔗 www.dpb.sk/sk/straty-a-nalezy

Obecný / mestský úradNuisances, roads, waste, registration, lost propertyFor anything the municipality handles🔗 www.slovensko.sk

Slovenská asociácia poisťovní — Poisťovací ombudsman / NBSADR with insurersAfter the insurer's refusal🔗 www.poistovaciombudsman.sk

Národná banka Slovenska — ochrana finančného spotrebiteľaComplaints against banks, supervisionAfter complaining to the bank without a solution📞 02 5787 1111 🔗 nbs.sk/dohlad-nad-financnym-trhom/ochrana-financneho-spotrebitela

❓ Frequently asked

Is it worth reporting?

Yes — insurance requires it, recovered bikes are returned only to reported owners, and the statistics decide where police put effort.

I have no receipt

Photos, the frame number, a bank statement of the purchase are enough for the report and usually for the insurer.

E-bike with an app

Report the location the app shows to the police; do not go alone.

📎 Sources

Last checked: 2026-09-26

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“bike stolen what to do Slovakia”
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🚲 My bike was stolen — what is the procedure?