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Housing · Latvia
Updated September 2026

🔧 My landlord ignores my repair request — who do I contact?

Direct answer

The landlord must keep the home in usable condition: heating, water, electricity, a roof that does not leak. Write a dated repair request with a deadline (two weeks is normal, 24 hours for no heating in winter) — the letter is what every next step is built on. Then PTAC — patērētāju strīdi (65452554) is the body for tenancy disputes in Latvia, cheap or free and without a lawyer. Latvijas Patērētāju interešu aizstāvības asociācija (pateretajs.lv) advises on rent reduction and repair-and-deduct. For dangers to health — no heating, no water, electrical hazards — Veselības inspekcija (67819671) can inspect and order the landlord to act.

Call firstPTAC — patērētāju strīdi
Report toLatvijas Patērētāju interešu aizstāvības asociācija
If that failsVeselības inspekcija

🗣️ What to say

"Since [date] the [heating / boiler / roof / …] at [address] is [defect]. I asked you on [date] with no result. Please repair it by [deadline]. If not, I will reduce the rent proportionally from [date] and refer the matter to PTAC — patērētāju strīdi."

🪜 Step by step

  1. Write, dated, with photosEmail or letter with the defect, the date it started, photos and a deadline. Keep proof of sending.
  2. Know the remediesRent reduction from the day of the report in most countries; repair yourself and deduct after a written warning; the tenancy board for anything bigger.
  3. Health or safety at risk? Veselības inspekcijaThe municipal inspection can order works and fine a landlord who leaves a home unfit.
  4. Go to PTAC — patērētāju strīdiFree or low-fee, no lawyer. Bring the letters and photos. Decisions bind the landlord.
  5. Do not stop paying rent outrightReduce proportionally and say why in writing; a full stop can become grounds for eviction.

📇 All contacts

PTAC — patērētāju strīdiDisputes with professional landlords, freeWhen the demand did not work📞 65452554🔗 www.ptac.gov.lv/lv/pateretaju-stridu-risinasana
Latvijas Patērētāju interešu aizstāvības asociācijaFree advice, template lettersBefore you write, on deductions and deadlines🔗 www.pateretajs.lv
Veselības inspekcijaHousing hygiene, mould, pests, noiseWhen health is at risk at home📞 67819671🔗 www.vi.gov.lv
Pašvaldība — klientu apkalpošanas centrs / pašvaldības policijaNuisances, roads, waste, registration, lost propertyFor anything the municipality handles🔗 www.lps.lv
Juridiskās palīdzības administrācijaState legal aid for low incomesWhen you cannot afford a lawyer📞 80001801🔗 jpa.gov.lv

❓ Frequently asked

Can I fix it and deduct the cost?

In most countries yes, after a written notice with a reasonable deadline, for necessary repairs, at a reasonable price. Keep the invoices. Check with Latvijas Patērētāju interešu aizstāvības asociācija first for your country's rule.

How much rent reduction?

Proportional to the loss of use: a broken boiler in winter can justify 20–50 %, a dripping tap almost nothing. Latvijas Patērētāju interešu aizstāvības asociācija has tables from past decisions.

The landlord threatens to evict me for complaining

Retaliatory eviction is not a valid ground anywhere in the EU. Keep everything in writing and tell Latvijas Patērētāju interešu aizstāvības asociācija.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “landlord refuses repairs Latvia”
  • “rent reduction repairs not done”
  • “tenant rights repairs Latvia”
  • “no heating landlord what to do”
  • “report unfit housing”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🦠Mould or damp→💧Water leak→🔑Deposit not returned→🔊Noisy neighbours→

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