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Safety · Latvia
Updated September 2026

☎️ I keep getting unwanted sales calls — how do I stop them, and who enforces it?

Direct answer

Cold calls to consumers are banned or opt-in in most EU countries, and the rest have a do-not-call register: register your number once, and every call after that is a fine for the caller. Tell each caller "remove me, I object" — that objection is absolute under GDPR. Report persistent callers with the number and time to SPRK — strīdu izskatīšana ar elektronisko sakaru komersantiem (67097200), which enforces the telemarketing rules, and to Datu valsts inspekcija (DVI) (67223131) for the data-protection side. PTAC (65452554) collects patterns and scam numbers.

Call firstSPRK — strīdu izskatīšana ar elektronisko sakaru komersantiem
Report toDatu valsts inspekcija (DVI)
If that failsPTAC

🗣️ What to say

"I am registered on the do-not-call list / I object to any marketing calls. Remove my number and my data from your records now and confirm in writing. Which company are you, and where did you get my number?"

🪜 Step by step

  1. Register your numberOn the national do-not-call register; it is free and takes a minute.
  2. Ask, record, hang upCompany name, where they got your number, then "remove me". Note date, time and the calling number.
  3. Objection in writingTo the company, if you know it — GDPR Article 21; marketing must stop immediately.
  4. Report to SPRK — strīdu izskatīšana ar elektronisko sakaru komersantiem and Datu valsts inspekcija (DVI)Numbers, dates, what they sold. Fines follow patterns of reports.
  5. Block on the phoneBlock the number, enable the carrier's spam filter; report scam calls (fake bank, fake police) to the police as well.

📇 All contacts

SPRK — strīdu izskatīšana ar elektronisko sakaru komersantiemDisputes with operatorsAfter complaining to the operator without a solution📞 67097200🔗 www.sprk.gov.lv
Datu valsts inspekcija (DVI)Complaints against companies, inspections, finesWhen the company does not answer within a month or misuses data📞 67223131🔗 www.dvi.gov.lv
PTACAdvice, supervision, dispute resolutionWhen the shop refuses📞 65452554🔗 www.ptac.gov.lv/lv/pateretaju-stridu-risinasana
Cietušo atbalsta tālrunis — 116 006 / Juridiskās palīdzības administrācija — kompensācijaFree victim support, state compensationAfter any crime📞 116 006🔗 www.cietusajiem.lv

❓ Frequently asked

They said I "agreed" on a comparison site

Consent to marketing must be specific and separate; buried consent is invalid. Withdraw it in writing and report.

The number changes every time

Spoofing. Report anyway with the times; the regulator traces the carrier behind the calls.

A "contract" was concluded by phone

For consumers, most countries require written confirmation for phone sales; a contract you never confirmed does not exist. Dispute it in writing.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “stop unwanted sales calls Latvia”
  • “do not call register Latvia”
  • “report telemarketing calls”
  • “cold calling illegal Latvia”
  • “spam calls complaint regulator”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🔐Data misuse→🎯Phishing message→🆔Identity theft→💻Online harassment→

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