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Health · Cyprus
Updated September 2026

⚕️ A medical error caused lasting harm — how do I claim compensation?

Direct answer

Two separate tracks: a complaint about the care (which does not pay money) and a compensation claim, which in most EU countries goes first to a no-fault or patient-injury scheme — Επίτροπος Διοικήσεως / δικηγόρος (22 405500) — that pays for avoidable harm without proving anyone was negligent, faster and without court. Request your full medical records first; they are the evidence. Οργανισμός Ασφάλισης Υγείας (ΓεΣΥ) — παράπονα (17000) handles the complaint about the treatment; Νομική Αρωγή (Δικαστήριο) / Παγκύπριος Δικηγορικός Σύλλογος (cyprusbarassociation.org) advises on a court claim where the scheme does not apply, and on deadlines, which are usually three years from knowing about the harm.

Call firstΕπίτροπος Διοικήσεως / δικηγόρος
Report toΟργανισμός Ασφάλισης Υγείας (ΓεΣΥ) — παράπονα
If that failsΝομική Αρωγή (Δικαστήριο) / Παγκύπριος Δικηγορικός Σύλλογος

🗣️ What to say

"On [date] I was treated at [place] for [condition]. As a result of [what went wrong] I now have [lasting harm]. I request a copy of my complete medical records and file a claim for compensation for avoidable injury."

🪜 Step by step

  1. Records firstFull file, including nursing notes and imaging. You have a right to a copy within a month.
  2. Independent opinionA second doctor's view on whether the harm was avoidable. Patient organisations know who does these assessments.
  3. Scheme claim: Επίτροπος Διοικήσεως / δικηγόροςForm, records, the harm and its consequences. No lawyer needed; the scheme investigates.
  4. Complaint: Οργανισμός Ασφάλισης Υγείας (ΓεΣΥ) — παράποναIn parallel — it improves care and its findings help the claim.
  5. Court or insurer: Νομική Αρωγή (Δικαστήριο) / Παγκύπριος Δικηγορικός ΣύλλογοςWhere the scheme does not cover (private care in some countries), the provider's liability insurer, then court. Watch the three-year deadline.

📇 All contacts

Επίτροπος Διοικήσεως / δικηγόροςComplaints against public hospitals; compensation through courtWith the complete medical file in hand📞 22 405500🔗 www.ombudsman.gov.cy
Οργανισμός Ασφάλισης Υγείας (ΓεΣΥ) — παράποναComplaints about GHS providers, line 17000When the provider does not respond📞 17000🔗 www.gesy.org.cy
Νομική Αρωγή (Δικαστήριο) / Παγκύπριος Δικηγορικός ΣύλλογοςFree lawyer for low incomesWhen you cannot afford a lawyer🔗 www.cyprusbarassociation.org
Παγκύπριος Ιατρικός ΣύλλογοςDisciplinary board, doctors' ethicsFor conduct against the professional code🔗 www.cyma.org.cy

❓ Frequently asked

Do I need to prove negligence?

Under a patient-injury scheme, no — only that the injury was avoidable with the best available care. In court, yes; that is why the scheme goes first where it exists.

What can I claim?

Medical costs, lost income, care, adaptations, and pain and suffering. Keep every receipt from day one.

The hospital offered a small settlement

Get the independent opinion before signing; a settlement usually waives everything. Legal aid can review it.

📎 Sources

Last checked: 2026-09-26

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  • “medical negligence compensation Cyprus”
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🧭 Is this still correct?

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