Accident at work — Seguradora de acidentes de trabalho

Direct answer

Report it to the employer the same day, in writing, and see a doctor stating it was a work accident — that label opens the accident-insurance route, which pays treatment, wages and, for lasting injury, a pension, without proving anyone's fault. Seguradora de acidentes de trabalho / ACT (300 069 300) is the accident insurer or fund for Portugal; the employer must notify them, and you can too. ACT — Autoridade para as Condições do Trabalho (300 069 300) investigates serious accidents and unsafe conditions; Sindicato (CGTP, UGT) (cgtp.pt) makes sure the claim is filed right and represents you if the employer disputes it.

Call firstSeguradora de acidentes de trabalho / ACT

Report toACT — Autoridade para as Condições do Trabalho

If that failsSindicato (CGTP, UGT)

🗣️ What to say

"On [date] at [time] I had an accident at [place] while [task]: [what happened, injuries]. Witnesses: [names]. I ask you to record it as a work accident and notify the accident insurer today, and to send me a copy of the report."

🪜 Step by step

Doctor, same daySay it happened at work. The medical record with that sentence is the basis of everything.
Report to the employer in writingEven for "small" injuries — the ones that get worse are the ones nobody reported.
Check the notification: Seguradora de acidentes de trabalho / ACTThe employer must notify within days; if they do not, notify the insurer yourself with the medical report.
Witnesses and photosThe scene, the equipment, the missing guard. Before it is "fixed".
Serious or unsafe: ACT — Autoridade para as Condições do TrabalhoThe inspectorate investigates serious accidents and can order changes; your report protects colleagues.

📇 All contacts

Seguradora de acidentes de trabalho / ACTWork accidents: care, compensationAfter any work accident📞 300 069 300 🔗 www.act.gov.pt

ACT — Autoridade para as Condições do TrabalhoComplaint, inspection, formal notice to the employerAs soon as the wages are late📞 300 069 300 🔗 www.act.gov.pt

Sindicato (CGTP, UGT)Advice and representation at the labour courtFor members; you can join right away🔗 www.cgtp.pt

SNS 24 / Centro de saúde — inscriçãoFamily doctor, registration, complaintsFor finding a doctor and care questions📞 808 24 24 24 🔗 www.sns24.gov.pt

❓ Frequently asked

The employer says not to report it

That is illegal and it costs you cover. Report it yourself to Seguradora de acidentes de trabalho / ACT; the employer's refusal is itself reportable to ACT — Autoridade para as Condições do Trabalho.

What if it was my own mistake?

Accident insurance is no-fault: you are covered regardless. Only deliberate self-harm or gross drunkenness is excluded.

Accident on the way to work?

Commuting accidents are covered in most EU countries on the direct route. Report it the same way.

📎 Sources

Last checked: 2026-09-26

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🩹 I had an accident at work — who do I report it to, and what am I owed?