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Lost & found · Luxembourg
Updated September 2026

🐕 My pet is missing — where do I report it?

Direct answer

A microchipped pet is found through the chip database: report it missing at Registre des chiens (commune) / Europetnet (europetnet.com) so any vet or shelter scanning the chip sees it — and check your contact details there are current. Then Administration des services vétérinaires (ALVA) (alva.gouvernement.lu) — the animal shelter and the animal-welfare organisation for Luxembourg, which take in strays — and Administration communale (guichet.public.lu), the municipality, which collects animals from the street. Search at dawn and dusk with something that smells of home; most cats are within a few hundred metres, hiding.

Call firstRegistre des chiens (commune) / Europetnet
Report toAdministration des services vétérinaires (ALVA)
If that failsAdministration communale

🗣️ What to say

"My [dog/cat], [name, breed, colour, age, chip number], went missing on [date] from [address/area]. [Wearing collar / not.] Please register it as missing and tell me which shelters to contact. Photo attached."

🪜 Step by step

  1. Chip database: Registre des chiens (commune) / EuropetnetMark missing, update your phone number.
  2. Shelters and vets: Administration des services vétérinaires (ALVA)Call and email the local shelters and vets with a photo; visit shelters in person — descriptions get lost.
  3. Municipality: Administration communaleFound animals are taken in by the municipal service; report yours so they match.
  4. NeighbourhoodPosters with a photo, local social-media groups, neighbours' sheds and garages. Cats: put the litter tray outside.
  5. Keep lookingCats turn up weeks later; dogs are usually found within days. Report a found pet the same way if you find one.

📇 All contacts

Registre des chiens (commune) / EuropetnetMissing report, chip searchImmediately after the pet goes missing🔗 www.europetnet.com
Administration des services vétérinaires (ALVA)Animal protection: inspection, seizureNeglect or abuse🔗 alva.gouvernement.lu
Administration communaleNuisances, roads, waste, civil registry, lost propertyFor anything the municipality handles🔗 guichet.public.lu
Police Grand-Ducale — e-CommissariatOnline complaint or at the stationAlways; the case number is for the bank🔗 police.public.lu/fr/services-citoyens/e-commissariat.html

❓ Frequently asked

Not chipped

Report anyway with photos; a found animal is matched by description. Microchipping is compulsory for dogs in most EU countries — get it done when the pet is back.

Someone found it and wants money

A finder can claim reasonable expenses, not a ransom. If it feels like a scam, involve the police.

Lost abroad on holiday

Chip databases are linked through the European pet-network; report at home and in the country you are in.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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