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Safety · Luxembourg
Updated September 2026

🐾 I suspect an animal is being neglected or abused — who do I report it to?

Direct answer

Animal cruelty is an offence in every EU country and there is a specialised route in most: Administration des services vétérinaires (ALVA) (alva.gouvernement.lu) — the animal-welfare inspectorate or hotline for Luxembourg — can visit, seize the animal and prosecute. For an animal in immediate danger or a violent owner, Police Grand-Ducale — e-Commissariat (police.public.lu). Administration communale (guichet.public.lu) handles stray animals, dangerous dogs and licensing. Report with facts, not feelings: what you saw, when, where, and photos if you can take them safely.

Call firstAdministration des services vétérinaires (ALVA)
Report toPolice Grand-Ducale — e-Commissariat
If that failsAdministration communale

🗣️ What to say

"At [address / location] I have seen [animal] [chained without water / injured / beaten / left in a car] on [dates, times], photos attached. I would like to report this and ask for an inspection. I can be contacted at [number] / I prefer to stay anonymous."

🪜 Step by step

  1. Observe and documentDates, times, what exactly. Photos from public space. Do not enter private property.
  2. Report to Administration des services vétérinaires (ALVA)Online form or hotline. Anonymous reports are accepted in most countries.
  3. Immediate danger: Police Grand-Ducale — e-CommissariatA dog in a hot car, a beating in progress — the police can act now.
  4. Strays and dangerous animals: Administration communaleThe municipality collects strays and handles dog-licensing and bite reports.
  5. Follow upAsk for the case number and, if nothing changes, report again with new dates. Repeat reports move cases.

📇 All contacts

Administration des services vétérinaires (ALVA)Animal protection: inspection, seizureNeglect or abuse🔗 alva.gouvernement.lu
Police Grand-Ducale — e-CommissariatOnline complaint or at the stationAlways; the case number is for the bank🔗 police.public.lu/fr/services-citoyens/e-commissariat.html
Administration communaleNuisances, roads, waste, civil registry, lost propertyFor anything the municipality handles🔗 guichet.public.lu
Direction de la santé — Division de l'inspection sanitaire / communeSanitation, mould, pests, nuisancesWhen health is at risk at home🔗 sante.public.lu

❓ Frequently asked

Will the owner know it was me?

Not from the inspectorate. Reports are confidential; anonymous reporting is possible.

A dog barks all day in a flat

That can be a welfare issue (left alone too long) and a noise issue. Report to Administration des services vétérinaires (ALVA) with times; the noise page covers the rest.

Farm or transport animals

Same authority in most countries; live-transport complaints go to the veterinary service at Administration des services vétérinaires (ALVA).

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “report animal cruelty Luxembourg”
  • “animal welfare hotline Luxembourg”
  • “dog left in hot car who to call”
  • “neglected animal neighbour report”
  • “animal abuse anonymous report”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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