Domestic violence — 016 · Spain

Direct answer

You are not alone and there is a way out. 016 — violencia de género (016) is the confidential helpline for Spain — free, day and night, for you or for someone you are worried about; they arrange shelter, legal help and a safety plan, and nothing happens without your consent. In immediate danger, Policía Nacional — denuncia (091) — the police can remove the violent person from the home and issue a barring order the same day in most EU countries. Oficinas de Asistencia a las Víctimas del Delito (mjusticia.gob.es) supports you afterwards, free, with the report, the court and the practical side.

Call first016 — violencia de género

Report toPolicía Nacional — denuncia

If that failsOficinas de Asistencia a las Víctimas del Delito

🗣️ What to say

"I am [being hurt / threatened] by my [partner / family member] at [address]. [I am in danger now / I am safe for the moment.] I would like to talk about my options — shelter, a protection order, and what happens if I report it."

🪜 Step by step

Safe firstIf you can, go to a neighbour, a friend, a shop. Take your phone and ID if it is safe to.
Call 016 — violencia de géneroAnytime. They listen, they do not push, and they know every option in your area.
Danger now: Policía Nacional — denunciaPolice can bar the violent person from the home for days or weeks without you having to leave.
Evidence, when safePhotos of injuries, a doctor's note, dated messages, witnesses. Useful later; never a condition for help.
Afterwards: Oficinas de Asistencia a las Víctimas del DelitoFree support through the report, protection orders, housing and money. You decide the pace.

📇 All contacts

016 — violencia de géneroFree, 24/7, does not appear on the billGender-based and domestic violence📞 016 🔗 violenciagenero.igualdad.gob.es

Policía Nacional — denunciaReport at a station or start online; Guardia Civil cyber unitAlways — the basis for bank, insurer and platform📞 091 🔗 www.policia.es/_es/denuncias.php

Oficinas de Asistencia a las Víctimas del DelitoFree support, accompaniment, compensationAfter any crime🔗 www.mjusticia.gob.es/es/ciudadania/victimas

Centros de crisis 24 h para violencia sexual / 016Comprehensive care after sexual violence, no report neededAnytime📞 016 🔗 violenciagenero.igualdad.gob.es

Colegio de Abogados — turno de oficio / justicia gratuitaFree lawyer below the income thresholdWhen you cannot afford a lawyer🔗 www.abogacia.es/servicios-abogacia/justicia-gratuita

❓ Frequently asked

Will they take my children away?

The aim of every service is to keep you and the children safe together. Talking to the helpline is not a report to child protection.

I have no income of my own

Shelters are free; emergency financial help and housing priority exist for victims. The helpline arranges it.

My residence permit depends on my partner

Victims of domestic violence have a separate right to stay in most EU countries. Ask the helpline for a specialised legal adviser — leaving does not mean deportation.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“domestic violence helpline Spain”
“help partner violence Spain”
“barring order abusive partner”
“women shelter Spain”
“protection order domestic violence”

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