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Work · Austria
Updated September 2026

💼 My employer doesn't pay my wages — who do I contact?

Direct answer

Unpaid wages are the one dispute where waiting costs you: claims expire. Write to the employer with the amount and a short deadline, then contact Arbeiterkammer (AK) (0800 22 12 00) — the body that enforces employment law in Austria; they can inspect and order payment. A union, ÖGB — Gewerkschaft (oegb.at), takes the case for members and often for new members too. If the employer is insolvent, IEF-Service — Insolvenz-Entgelt-Fonds pays the last months from a guarantee fund. Keep contracts, payslips and hours worked.

The Chamber of Labour represents every employee free of charge — membership is automatic.

Call firstArbeiterkammer (AK)
Report toÖGB — Gewerkschaft
If that failsIEF-Service — Insolvenz-Entgelt-Fonds

🗣️ What to say

"My wages for [month] of €… gross were due on [date] and have not been paid. I request payment within 7 days. If not, I will file with Arbeiterkammer (AK) and claim interest and costs."

🪜 Step by step

  1. Put it in writingAmount, period, due date, 7-day deadline. Keep every message about pay.
  2. Gather proofContract, payslips, bank statements, your own record of hours and days worked, work chat messages.
  3. Report to Arbeiterkammer (AK)Complaints are confidential; the inspectorate can visit and fine. It costs nothing.
  4. Get ÖGB — Gewerkschaft on your sideUnions know the collective agreement that may set a higher wage than your contract, and they represent you in court.
  5. Insolvent employer? IEF-Service — Insolvenz-Entgelt-FondsThe wage guarantee fund pays a capped amount of unpaid wages when the company goes bust — apply quickly, deadlines are short.

📇 All contacts

Arbeiterkammer (AK)Free legal advice and representation for every employeeRight away — the AK sues on your behalf📞 0800 22 12 00🔗 www.arbeiterkammer.at/beratung/arbeitundrecht
ÖGB — GewerkschaftAdvice, legal protection for membersFor collective-agreement questions🔗 www.oegb.at
IEF-Service — Insolvenz-Entgelt-FondsPays outstanding wages when the employer is insolventWithin 6 months of the insolvency opening🔗 www.insolvenzentgelt.at

❓ Frequently asked

Can I stop working until I am paid?

In most countries yes, after a written warning, if the arrears are substantial — check with ÖGB — Gewerkschaft first so it cannot be treated as abandonment.

I worked without a contract

You are still an employee. Messages, hours, colleagues and payments prove the relationship, and the inspectorate can enforce the minimum wage.

How long do I have?

Limitation periods are short — often one to three years, and collective agreements may cut it to months. Act now.

📎 Sources

Last checked: 2026-09-26

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🧭 Is this still correct?

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