Power cut in Hungary: who do I call?

The short answer

For a power cut you call the grid operator, not the company that bills you. The grid operator owns the cables and repairs faults.

📜 The rules in Hungary

Power cut

Report power cuts to the grid operator for your area, not to your supplier; you find its name on the bill's itemised page. The fault lines below are answered 24/7. Have your supply point ID ready.

Official source: mvmnext.hu · Checked 2026-09-27

🪜 Step by step

Check your fuse boxIf only your home is dark, check the main switch and fuses first. If the neighbours are dark too, it is a grid fault.
Report it to the grid operatorUse the fault number or outage map of your grid operator below.
Stay safeSwitch off sensitive appliances, keep the fridge closed and never touch fallen cables: call 112.
Ask about compensationLong outages can give a right to compensation. See the rules for Hungary below.

📇 Who to contact

ELMŰ Hálózati Kft. (E.ON Hálózat Budapest és Pest vármegye) — Budapest és Pest vármegyeRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 38 39 40 🔗 www.eon.hu/pestmegyeihalozat.html

MVM Émász Áramhálózati Kft. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 42 43 44 🔗 mvmemaszhalozat.hu

MVM Démász Áramhálózati Kft. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 62 565 881 🔗 www.mvmhalozat.hu/aram

E.ON Észak-dunántúli Áramhálózati Zrt. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 533 533 🔗 www.eon.hu

E.ON Dél-dunántúli Áramhálózati Zrt. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 20 50 20 🔗 www.eon.hu

Magyar Energetikai és Közmű-szabályozási Hivatal (MEKH)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +36 1 459 7740 🔗 www.mekh.hu

❓ Questions

Why not call my supplier?

The supplier only sells the energy. The grid operator fixes the network.

How do I find my grid operator?

It is on your bill and depends on where you live. See the list on this page.

Will I get compensation?

Only for long outages and depending on national rules. The details for Hungary are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

More help in Hungary

All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Hungary that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.

🔌 Power cut in Hungary: who do I call?