New grid connection in Hungary: deadlines, complaints

The short answer

A new home, a heat pump, a charging point or solar panels can need a new or bigger connection. The grid operator does this work, and many countries set deadlines and rules on costs.

📜 The rules in Hungary

Grid connection

After you apply for a new connection, the grid operator has 8 days to accept, refuse or ask for missing documents, then sends a detailed offer with costs (usually valid 30 days). Connection fees are set by MEKH decree; discounted or free connections exist under conditions.

Electricity: the connection point is built within 15 days of the public network being available. Gas: the offer must give a capacity date no later than 60 days, not counting pipeline building and permits. (www-wb.mekh.hu)
If the technical conditions are met, the operator carries out the technical handover within 8 days; the meter can be fitted once you have a grid-use and a supply contract. You pay for the meter box and the wiring on your side. (www-wb.mekh.hu)
Complaints about technical and connection matters go to MEKH, after you have first tried to settle them with the operator. (mekh.hu)

Official source: www-wb.mekh.hu · Checked 2026-09-30

🪜 Step by step

Apply to the grid operatorApply to the grid operator for your address, not your supplier. Say what you want to connect and the capacity you need.
Ask for a quote and a dateThe grid operator should tell you the cost and when the work will be done. See the rules for Hungary below.
Keep track of deadlinesWrite down the dates. If a deadline is missed, ask why in writing.
Complain if it goes wrongComplain to the grid operator first, then to the body named below.

📇 Who to contact

ELMŰ Hálózati Kft. (E.ON Hálózat Budapest és Pest vármegye) — Budapest és Pest vármegyeRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 38 39 40 🔗 www.eon.hu/pestmegyeihalozat.html

MVM Émász Áramhálózati Kft. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 42 43 44 🔗 mvmemaszhalozat.hu

MVM Démász Áramhálózati Kft. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 62 565 881 🔗 www.mvmhalozat.hu/aram

E.ON Észak-dunántúli Áramhálózati Zrt. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 533 533 🔗 www.eon.hu

E.ON Dél-dunántúli Áramhálózati Zrt. — lásd a számla részletező oldalátRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 06 80 20 50 20 🔗 www.eon.hu

Magyar Energetikai és Közmű-szabályozási Hivatal (MEKH)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +36 1 459 7740 🔗 www.mekh.hu

Békéltető testületek (regionális békéltető testületek)Settles disputes with energy companiesWhen the company has not solved your complaint🔗 bekeltetes.hu

❓ Questions

Who pays for the connection?

Usually the customer pays a connection charge set by the grid operator or the regulator.

Why does my grid operator refuse or delay?

Sometimes the local grid is full. Ask for the reason and the expected date in writing.

Do I need a new connection for solar panels?

Often not for small systems, but you usually have to register them with the grid operator.

📎 Sources

Checked: 2026-09-30

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🔗 New or bigger grid connection in Hungary: how long may it take and who do I complain to?