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Transport · Belgium
Updated September 2026

🚗 My car was hit and the driver drove off — who pays, and who do I contact?

Direct answer

Report it to Politie — Police-on-web (police.be) within 24 hours — for insurance and for the search: cameras, witnesses and paint traces find more drivers than people think. If the driver is never found, Belgisch Gemeenschappelijk Waarborgfonds (02 287 18 11) — the motor guarantee fund for Belgium — pays for personal injury and, under conditions, for vehicle damage. Your own comprehensive insurance pays first if you have it; if the insurer refuses or delays, Ombudsman van de Verzekeringen (02 547 58 71) decides.

Call firstPolitie — Police-on-web
Report toBelgisch Gemeenschappelijk Waarborgfonds
If that failsOmbudsman van de Verzekeringen

🗣️ What to say

"On [date] at [time] my car [plate] was hit at [place] by [description / plate if known] who left the scene. Damage: [what]. Witnesses: [names]. Photos attached. I want to report this and get the case number for my insurer and the guarantee fund."

🪜 Step by step

  1. ScenePhotos of the damage, the position, paint traces, nearby cameras. Ask bystanders for their number.
  2. Report to Politie — Police-on-webWithin 24 hours; online in many countries. The report is required by the fund and the insurer.
  3. InsurerComprehensive covers it; report the claim with the police number. Liability-only: go to the fund.
  4. Guarantee fund: Belgisch Gemeenschappelijk WaarborgfondsPersonal injury always; vehicle damage usually with conditions (identified vehicle, or injury alongside). Deadlines apply.
  5. Parked car found damagedSame route; report and look for a note or a witness before you drive away.

📇 All contacts

Politie — Police-on-webOnline report, case number immediatelyAlways — the basis for bank, insurer and platform🔗 www.police.be/nl/e-loket
Belgisch Gemeenschappelijk WaarborgfondsCompensation after hit-and-run or uninsured driverWhen the driver is unknown or uninsured📞 02 287 18 11🔗 www.bgwf.be
Ombudsman van de VerzekeringenFree mediation with insurersAfter the insurer's refusal📞 02 547 58 71🔗 www.ombudsman-insurance.be
Slachtofferhulp (CAW) / Commissie voor financiële hulp aan slachtoffersFree support and accompaniment, compensationAfter any crime📞 0800 13 500🔗 www.slachtofferzorg.be

❓ Frequently asked

Will my premium go up?

A claim on your comprehensive policy for a hit-and-run is usually treated as no-fault; check the policy, and ask Ombudsman van de Verzekeringen if the insurer applies a penalty.

The driver left a note — can I trust it?

Contact them and their insurer in writing; if the details are false, report it as hit-and-run.

I was on a bike

Same: police report, then the fund for injury — cyclists and pedestrians are exactly who it is for.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “hit and run who pays Belgium”
  • “car damaged driver drove off”
  • “motor guarantee fund Belgium”
  • “report hit and run police”
  • “parked car hit unknown driver insurance”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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