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Electricity & gas · Romania
Checked 2026-09-30

🔗 New or bigger grid connection in Romania: how long may it take and who do I complain to?

The short answer

A new home, a heat pump, a charging point or solar panels can need a new or bigger connection. The grid operator does this work, and many countries set deadlines and rules on costs.

📜 The rules in Romania

Grid connection

For a household connection to the low-voltage grid (ANRE Order no. 18/2022), the distribution operator checks your application within 10 working days and issues the technical connection permit (ATR) within 30 calendar days of a complete file. The connection certificate follows within 3 working days of commissioning.

  • The operator sends the draft connection contract within 5 working days of your request, and switches on your installation and fits the meter within 5 working days of your supply contract being signed. (anre.ro)
  • The same procedure covers household prosumers with renewable installations up to 400 kW per site connected at low voltage. (anre.ro)
Distribuție Energie Electrică RomâniaConnection requests in its area (Transilvania Nord, Transilvania Sud, Muntenia Nord).🔗 distributie-energie.ro
Rețele Electrice RomâniaConnection requests in its area (Banat, Dobrogea, Muntenia Sud).🔗 reteleelectrice.ro
Delgaz GridConnection requests in its area (north-east Romania).🔗 delgaz.ro
Distribuție Energie OlteniaConnection requests in its area (Oltenia and neighbouring counties).🔗 distributieoltenia.ro
Official source: anre.ro · Checked 2026-09-30

🪜 Step by step

  1. Apply to the grid operatorApply to the grid operator for your address, not your supplier. Say what you want to connect and the capacity you need.
  2. Ask for a quote and a dateThe grid operator should tell you the cost and when the work will be done. See the rules for Romania below.
  3. Keep track of deadlinesWrite down the dates. If a deadline is missed, ask why in writing.
  4. Complain if it goes wrongComplain to the grid operator first, then to the body named below.

📇 Who to contact

Distribuție Energie Electrică RomâniaConnection requests in its area (Transilvania Nord, Transilvania Sud, Muntenia Nord).🔗 www.distributie-energie.ro/racordare-la-retea-2
Rețele Electrice RomâniaConnection requests in its area (Banat, Dobrogea, Muntenia Sud).🔗 www.reteleelectrice.ro/racordare
Delgaz GridConnection requests in its area (north-east Romania).🔗 delgaz.ro/energie-electrica/racordare-la-reteaua-de-energie-electrica
Distribuție Energie OlteniaConnection requests in its area (Oltenia and neighbouring counties).🔗 www.distributieoltenia.ro/ro
Delgaz Grid SA — Bacău, Botoșani, Iași, Neamț, Suceava, VasluiRuns the local grid, meters and connectionsPower cut, meter problem, new connection🔗 delgaz.ro
Distribuție Energie Electrică România SA — Transilvania Nord, Transilvania Sud, Muntenia NordRuns the local grid, meters and connectionsPower cut, meter problem, new connection🔗 www.distributie-energie.ro/telefonul-clientului
Distribuție Energie Oltenia SA — Argeș, Dolj, Gorj, Mehedinți, Olt, Teleorman, VâlceaRuns the local grid, meters and connectionsPower cut, meter problem, new connection🔗 portal.distributieoltenia.ro
Rețele Electrice România SA — Banat, Dobrogea, Muntenia Sud (inclusiv București, Ilfov, Giurgiu)Runs the local grid, meters and connectionsPower cut, meter problem, new connection🔗 www.reteleelectrice.ro/en/contact
Autoritatea Națională de Reglementare în Domeniul Energiei (ANRE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 021.9782🔗 anre.ro

❓ Questions

Who pays for the connection?

Usually the customer pays a connection charge set by the grid operator or the regulator.

Why does my grid operator refuse or delay?

Sometimes the local grid is full. Ask for the reason and the expected date in writing.

Do I need a new connection for solar panels?

Often not for small systems, but you usually have to register them with the grid operator.

📎 Sources

Checked: 2026-09-30

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

☀️Solar panels→📣Complaint about a supplier→🔄Switching supplier→📈Price increase→🧾Wrong or high bill→

More help in Romania

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