How do I switch electricity or gas supplier in Albania?

The short answer

Your supply does not stop when you switch: the cables, pipes and meter stay the same. Only the company that sends the bill changes.

📜 The rules in Albania

Switching supplier

Changing supplier must not cost you anything extra, once all previous electricity bills are paid. Submit the request to your current supplier at least 15 days before; the change may take no longer than 15 days. OSSH also offers a free online portal (furnizuesi.oshee.al).

Official source: ere.gov.al · Checked 2026-09-27

The market

Households may choose their electricity supplier and are not obliged to switch: the Universal Service Supplier (FSHU) must keep supplying them at ERE-regulated prices. Switching is free once previous bills are paid; the grid operator OSSH runs an online switching portal. There is no household gas network.

Official source: ere.gov.al · Checked 2026-09-27

Cooling-off period

For contracts signed away from business premises (e.g. during an unsolicited visit to your home) worth at least 7,000 lek, and for distance contracts, you can withdraw within 14 calendar days without giving a reason.

Official source: qbz.gov.al · Checked 2026-09-27

🪜 Step by step

Get your details readyTake your latest bill: meter point number, yearly use, and the end date and notice period of your contract.
Compare offersUse the price comparison below and look at the total yearly cost, not only the price per kWh. Check how long the price is fixed.
Sign with the new supplierIn most countries the new supplier arranges the switch, including notice to the old one. Keep the confirmation.
Check the final billRead your meter on the switch date and compare it with the old supplier’s final bill. Any credit must be paid back.

📇 Who to contact

PCT – Platforma e Krahasimit të Çmimeve (ERE) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 pct.ere.gov.al

Enti Rregullator i Energjisë (ERE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 0800 2323 🔗 www.ere.gov.al

Komisioni i Mbrojtjes së Konsumatorit (KMK)Independent advice for consumersFor advice, template letters and a second opinion🔗 kmk.ekonomia.gov.al

❓ Questions

Will I be without power when I switch?

No. The physical supply continues; only the contract changes.

Can my old supplier charge an exit fee?

That depends on your contract and on the rules in Albania shown on this page. Fees usually only apply to fixed-term, fixed-price contracts.

Can I cancel a new contract?

Contracts made at the door, by phone or online usually have a cooling-off period. The rules for Albania are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🔄 How do I switch electricity or gas supplier in Albania?