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Electricity & gas · Albania
Checked 2026-09-27

📈 My energy supplier is raising prices in Albania. What can I do?

The short answer

A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.

📜 The rules in Albania

Price rises

Universal-service prices are set by ERE (for 2026: 8.5 lek/kWh up to 700 kWh a month, 9.5 lek/kWh for all use above). The supplier must publish a price change at least 15 calendar days before it applies. If you contest changed contract terms, you may leave without penalty.

Official source: ere.gov.al · Checked 2026-09-27

Switching supplier

Changing supplier must not cost you anything extra, once all previous electricity bills are paid. Submit the request to your current supplier at least 15 days before; the change may take no longer than 15 days. OSSH also offers a free online portal (furnizuesi.oshee.al).

Official source: ere.gov.al · Checked 2026-09-27

🪜 Step by step

  1. Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
  2. Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Albania below.
  3. Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
  4. Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.

📇 Who to contact

PCT – Platforma e Krahasimit të Çmimeve (ERE) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 pct.ere.gov.al
Enti Rregullator i Energjisë (ERE) – trajtimi i ankesaveSettles disputes with energy companiesWhen the company has not solved your complaint📞 0800 2323🔗 www.ere.gov.al/sq/sherbime-konsumatori/formulari-i-ankesave
Enti Rregullator i Energjisë (ERE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 0800 2323🔗 www.ere.gov.al

❓ Questions

Can a fixed price be raised?

Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.

Do I pay an exit fee if I leave after a price rise?

In many countries you can leave without a fee when the price goes up. The rules for Albania are on this page.

What if I missed the letter?

Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→

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